Client Development Attendant

Job summary

The Client Development Attendant acts as the primary point of contact for incoming calls to provide personalized service and schedule appointments for insurance agents. They are also responsible for following up on advertising campaigns and maintaining accurate client records.

Job details

Official Internal Job Title: Client Development Attendant Status: Temporary (Durée déterminée) Job Description: Pourquoi ce poste est important Tu aimes engager la conversation et tu as le talent de transformer un premier contact en belle opportunité? Les préposés à la prospection de la clientèle sont les alliés de nos agents en assurance de dommages! Nous recherchons actuellement des nouveaux collègues pour contribuer à notre succès et participer à notre croissance. Ta contribution à l'équipe Être le premier point de contact des clients en répondant aux appels entrants et en offrant une expérience client personnalisée et efficace Contacter la clientèle afin de proposer un rendez-vous avec une personne agente en assurance de dommages. Planifier et transmettre les rendez-vous. Assurer le suivi des campagnes publicitaires et de publipostage. Recueillir les dates d'échéance des contrats d'assurance automobile et de biens personnels. Mettre à jour les renseignements dans les dossiers clients. Ce qui te permet de réussir Diplôme d’études secondaires (DES) Maîtrise de la langue française, tant à l’oral qu’à l'écrit Les horaires de travail pourront être établis du lundi au vendredi entre 8h et 20h et les samedis entre 8h à 16h. S1 #LI-Hybrid Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply. Purpose : True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services. Follow us on Instagram ! @beneva.ca

What you’ll do

The Client Development Attendant acts as the primary point of contact for incoming calls to provide personalized service and schedule appointments for insurance agents. They are also responsible for following up on advertising campaigns and maintaining accurate client records.

Requirements

Candidates must hold a high school diploma and possess strong proficiency in French, both written and spoken. The role requires availability for shifts between Monday and Saturday.

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Appointment Scheduling · Preferred
• Data entry · Preferred
• client relations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Appointment Scheduling
• Data Entry
• Sales Prospecting
• Insurance Knowledge
• Client Relations
• Follow-up
• Administrative Support
• Advertising Campaigns
• Personalized Service
• Data Management
• Sales
• French Language
• Property Insurance
• Setting Appointments

Job areas

• Customer Service & Support
• Sales
• Finance & Accounting
• Administrative
• Client Development Associate
• Insurance Customer Service Representative
• Insurance Representatives
• Customer Service Representatives

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