Interim Shift Lead

About the Team New Verticals is a new, lean team at DoorDash. We’re building and scaling new ways to delight our customers, leveraging the DoorDash platform About the Role DashMart is a new team at DoorDash focused on building a new type of convenience store, offering both household essentials and local restaurant favorites to our customer's doorsteps. DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments and is excited to roll up their sleeves and lead from the front. In this role, you’ll guide a shift of 2-10 employees through daily operations, including delegating tasks, ensuring we’re providing a high-quality experience for customers, and promoting a positive work environment. Please note, this is an interim position that will end three months after the date of hire, with potential to extend past based on additional factors that would be discussed closer to that date. You’re excited about this opportunity because you will… Lead. Lead Operations Associates through their shift by ensuring the team is set up for success to work safely and productively, and serving as the point of escalation for daily operations, including scheduling and attendance. Provide real-time feedback to Operations Associates about performance and partner with Site Managers for next steps. Assist with day-to-day tasks. Receive product from vendors, place product in appropriate locations, prepare customer orders, and help clean and organize work areas. Delight Customers. Make sure customer’s orders get delivered smoothly by maintaining menus and systems, communicating with customers when issues arise, and making sure Dasher pickups go smoothly. Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules. Help improve operations. Contribute ideas to improve our quality and customer experience. We’re excited about you because… You’re self-motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to delight customers. You have a proven track record of success in a warehouse, retail, or restaurant environment. You’re able to be on your feet, and move heavy products. You are excited and physically able (with or without accommodation) to lift up to 50 lbs, and can operate a pallet jack and hand truck. You have a high school diploma or GED equivalent. You are at least 18 years of age. You're organized and proficient in Google Docs and Google Sheets. You have flexibility in your schedule. You may be required to work any day of the week, across daily operating hours Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays. Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others. To learn more about our benefits, visit our careers page here. Base Pay: $22—$22 CAD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection.

Lead a shift of 2-10 employees in daily operations, delegating tasks and ensuring a high-quality customer experience. Manage facility maintenance, vendor deliveries, and provide real-time performance feedback to associates.

Requires a high school diploma or GED and a proven track record in warehouse, retail, or restaurant environments. Must be physically able to lift up to 50 lbs and be proficient in Google Workspace tools.

• Paid Time Off • Paid Parental Leave • Wellness Benefit • Paid Holidays • Medical Insurance • Dental Insurance • Vision Insurance • Disability Insurance • Basic Life Insurance • RRSP With Employer Match • Mental Health Program

• Warehouse operationsPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Operations Management
• Inventory Management
• Customer Experience
• Facility Management
• Google Docs
• Google Sheets
• Scheduling
• Performance Feedback
• Pallet Jack Operation
• Hand Truck Operation
• Warehouse Operations
• Hand Trucks
• Maintenance Scheduling
• Pallet Jacks
• Empathy
• Time Off Management
• Self-Motivation
• Quick Learning
• Mental Health
• Customer Service
• Communication
• Economics
• Warehousing
• Innovation
• Operations
• Restaurant Operation
• Personal Integrity

• Logistics
• Retail
• Management & Leadership
• Customer Service & Support
• Food & Beverage
• Shift Leader
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Minimum education

High school

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week