Casual Outreach Worker I

Job summary

The Outreach Worker conducts field-based assessments to identify client risks and provides immediate support for basic needs and service navigation. They also assist businesses and residents with community concerns related to the street-engaged population, such as loitering and public intoxication.

Job details

The City of Grande Prairie is a vibrant, growing community located in the beautiful Peace Country region of Alberta. We are committed to providing exceptional public service and enhancing the quality of life for all residents. Grande Prairie is a great place to live, work, and play. Our Mobile Outreach Department is looking for dedicated Casual Outreach Workers to join the team. Position Responsibilities Outreach Worker I The Outreach Worker is on the front lines dealing with matters related to addiction, mental health, homelessness, public intoxication, and social disorder. The Outreach Worker will assist businesses and residents in their handling of community concerns related to the street-engaged population. This may include but is not limited to trespassing, loitering, disturbances, public intoxication, and needle debris. With a focus on client engagement, you will conduct field-based assessments to determine the client's vulnerability and risk factors. Following the assessment, you will attempt to provide immediate support for a client's basic needs and navigation through local service systems such as emergency shelters, health care, addiction treatment, and housing. If necessary, the client will either be provided necessities or taken to a safe space or health facility to address the danger or health issue they are facing. You will perform other departmental duties as directed by the Mobile Outreach Manager or their designate. Qualifications High School Diploma Clear Criminal Record Check with Vulnerable Sector Check Valid Alberta Drivers License – Class 5 (or equivalent) no more than 6 demerits. Satisfactory Drivers Abstract Excellent communication skills – orally and written Advanced conflict resolution skills Experience dealing with the vulnerable population Ability to interpret/apply policy & procedure Strong interviewing and assessment skills Knowledge of computers and related applications is desirable Desirable training includes: Applied Suicide Intervention Skills Training, De-escalation Training, Standard First Aid/CPR, Mental Health First Aid, Naloxone Training, Non-Violent Crisis Intervention, ICS 100, ICS 200, Verbal Judo Hours The specific schedule will be determined by the immediate supervisor. Compensation Starting salary $31.30 per hour as per the CUPE Collective Agreement. Benefits Comprehensive benefits package. What We Offer | City of Grande Prairie (cityofgp.com) Diversity & Inclusion The City of Grande Prairie is committed to building and sustaining an inclusive work environment composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community. Selection Process We appreciate your interest in our organization, and we thank you in advance for your application. Candidates selected for an interview will be notified via phone or email. To apply for this position, please utilize the "Apply Now" tab on this web page to submit your comprehensive cover letter and up-to-date resume. Our application review process includes a thorough evaluation of all submissions. Short-listed candidates will be contacted for interview scheduling. This posting will be open until a suitable candidate(s) is/are found. Note: After submitting your application and uploading your resume, you should expect to receive an email confirmation indicating that your application for this position has been successfully submitted. If you receive this email, there is no need for any additional contact with us regarding this position. To efficiently manage the high volume of applications we receive for each job posting, we are unable to address job-specific inquiries prior to the interview stage. However, if you progress to the job interview stage, we will gladly answer any questions you may have.

What you’ll do

The Outreach Worker conducts field-based assessments to identify client risks and provides immediate support for basic needs and service navigation. They also assist businesses and residents with community concerns related to the street-engaged population, such as loitering and public intoxication.

Requirements

Candidates must possess a High School Diploma, a valid Class 5 Alberta driver's license, and a clear criminal record check with a vulnerable sector check. Strong communication, conflict resolution, and assessment skills are required, along with experience working with vulnerable populations.

Benefits

• Comprehensive benefits package

Listed skills

• First Aid · Preferred
• Interviewing · Preferred
• crisis intervention · Preferred
• CPR · Preferred
• Mental Health Support · Preferred
• Communication Skills · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Conflict resolution
• Field-based assessment
• Client engagement
• Crisis intervention
• Communication skills
• Interviewing
• Assessment skills
• Policy interpretation
• Addiction support
• Mental health support
• Homelessness support
• De-escalation
• First aid
• CPR
• Naloxone administration

Job areas

• Social Services
• Government & Public Sector
• Security & Safety
• Administrative

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