Checkout Operator

Job summary

The Checkout Operator is responsible for providing face-to-face customer service, managing cash and EFTPOS transactions, and assisting customers with self-service checkouts. They must also ensure compliance with regulations regarding the sale of age-restricted goods like tobacco and alcohol.

Job details

Working with Woolworths Supermarkets New Zealand | Te Mahi ki Woolworths Supermarkets New Zealand With over 185 stores and 20,000 team members across Aotearoa, we've made it our mission to make Kiwi lives a little better every day. We're friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you'll be working with a business that touches the lives of three million New Zealanders a week. We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team! About the Role | Mō te Tūranga We’re looking for a Checkout Operator to join our Woolworths New Zealand team. We’re proud of the diversity of our team and the roles they play in running our store - this role is great for anyone looking to refine their craft. What you'll do * Face to face customer service at checkouts * Manage cash and EFTPOS payments * Help our customers by being knowledgeable about our products and services in our store * Help us stick to the rules around the sale of age restricted goods, such as tobacco and alcohol * Assist customers through our self-service checkouts About You | Mōu In this customer-focused role we are looking for our new team member that: * Understands good customer service * Help us make customer first decisions aligned to our processes and systems * Work well within our team and communicate effectively * A willingness to work on your feet for the duration of your shift * A friendly smile and welcoming attitude Our Benefits | To Tatou Painga Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work including: * Everyday Rewards team card, providing a range of benefits including discounts and bonus points for groceries and discounted online shopping delivery. * Banking and insurance (health, life etc) discounts * Global and local career opportunities Endless possibilities with Woolworths Group We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow. Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless. Everyone belongs Woolworths Group We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential. We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process. Discover more opportunities with Woolworths Group Store Woolworths Napier (NZL) Req ID 109998 Date posted 10-Sep-2026 Brand Woolworths Supermarkets Team Retail Operations Employment type Casual Location Hawke's Bay, 4110

What you’ll do

The Checkout Operator is responsible for providing face-to-face customer service, managing cash and EFTPOS transactions, and assisting customers with self-service checkouts. They must also ensure compliance with regulations regarding the sale of age-restricted goods like tobacco and alcohol.

Requirements

The ideal candidate should possess strong customer service skills, the ability to communicate effectively, and a willingness to work on their feet. A friendly, welcoming attitude and the ability to work well within a team environment are essential.

Benefits

• Everyday Rewards team card
• Grocery discounts
• Discounted online shopping delivery
• Banking discounts
• Insurance discounts

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Product Knowledge · Preferred
• Compliance · Preferred
• Cash handling · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Cash handling
• EFTPOS operation
• Product knowledge
• Communication
• Teamwork
• Self-service checkout assistance
• Compliance
• Retail Operations
• Workplace Inclusivity
• Energetic
• Curiosity
• Customer Service
• Sales
• Innovation
• Retail Sales
• Self Service Technologies

Job areas

• Retail
• Customer Service & Support
• Checkout Operator
• Cashier (General)
• Cashiers and Ticket Clerks
• Cashiers

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