Patient Care Coordinator - Inpatient Mental Health

Job summary

The Patient Care Coordinator provides leadership and mentorship to the multidisciplinary team while managing the financial and administrative operations of the inpatient unit. They also liaise with team members to ensure high standards of patient care and facilitate staff development.

Job details

Company Description UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality. www.uhn.ca Job Description Union: Non-Union New or Replacement: Replacement Site: Toronto General Hospital Department: Inpatient Mental Health Reports to: Manager, Program Services Wage Range: $45.85 - $57.31 per hour Hours: 37.5 Hours per Week Shifts: Days Status: Temporary Full-Time (1 Year Contract) Closing Date: October 22, 2026 Duties As a member of UHN, the Patient Care Coordinator acts as a resource for the multidisciplinary team. This position will play a leadership role by mentoring and providing direction, ongoing development and preceptorship to team members. The principal responsibilities include: Performing financial/administrative responsibilities to ensure safe, efficient and effective unit operation Contributing to staff development by promoting and ensuring a supportive/collaborative learning environment within the unit Performing human resources responsibilities Liaising with members of the multi-disciplinary team to ensure high standards of quality and optimal management of patient care outcomes Performing cross-functional and/or other duties consistent with the job classification as assigned or requested. Qualifications Registration with the appropriate regulatory College Baccalaureate degree in one of the required Health Professions; Masters degree (or equivalent) is preferred Basic Cardiac life Support (B.C.L.S.) program required Demonstrates membership within a professional association and/or professional interest groups related to practice preferred Demonstrated strong leadership and motivational skills, with ability to help staff understand the relationship to their work and organizational goals Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients Demonstrated leadership abilities Excellent skills in recognizing, analyzing and resolving problems Excellent time management skills Excellent decision making and problem solving skills Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards Exercise initiative and good judgement with the ability to multi-task Adapts to and implements change and facilitates its acceptance by others Maintains and protects patient confidentiality in accordance with UHN Confidentiality policy requirements Effective organizational, interpersonal, and communication skills Knowledge of applicable legislative, UHN and/or departmental policies Client service oriented, with the ability to effectively work with a diverse team and patient population and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand Must be flexible and possess the ability to work effectively and efficiently within a variety of patient care teams Proficient with EPIC, Microsoft Office applications Clinical experience in Mental Health Psychiatry preferred Additional Information Why join UHN? In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN. Competitive compensation & benefits (medical, dental, etc.) HOOPP defined benefit pension plan Wellness services & offerings Close access to the TTC and UHN shuttle service Opportunities for development and promotions within a large organization Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.) Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration. All applications must be submitted before the posting close date. UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application. UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. Department: Center for Mental Health Compensation: CAD 45.85 - CAD 57.31 - hourly

What you’ll do

The Patient Care Coordinator provides leadership and mentorship to the multidisciplinary team while managing the financial and administrative operations of the inpatient unit. They also liaise with team members to ensure high standards of patient care and facilitate staff development.

Requirements

Candidates must hold a baccalaureate degree in a health profession and be registered with the appropriate regulatory college. Proficiency in Epic and clinical experience in mental health psychiatry are preferred.

Benefits

• Medical insurance
• Dental insurance
• Defined benefit pension plan
• Wellness services
• Corporate discounts
• Travel discounts
• Restaurant discounts
• Parking discounts
• Phone plan discounts
• Auto insurance discounts
• On-site gyms

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Leadership · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Mentoring
• Preceptorship
• Financial management
• Administrative operations
• Human resources
• Patient care management
• Problem solving
• Decision making
• Time management
• Interpersonal skills
• Communication
• Epic
• Microsoft Office
• Mental health psychiatry
• Clinical practice
• Epic EMR
• Care Coordination
• Clinical Experience
• Ability To Meet Deadlines
• Motivational Skills
• Research
• Psychiatry
• Artificial Intelligence
• Basic Cardiac Life Support
• Medical Research
• Management
• Cardiology
• Decision Making
• Collaborative Learning
• Confidentiality
• Training And Development
• Innovation
• Infectious Diseases
• Problem Solving
• Oncology
• Mentorship
• Multitasking
• Rehabilitation
• Medical Privacy
• Physical Medicine And Rehabilitation
• Time Management
• Teamwork

Job areas

• Healthcare
• Management & Leadership
• Administrative
• Inpatient Care Coordinator
• Clinical Coordinator
• Health Service Managers
• Medical and Health Services Managers

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