OFC - Billing Assistant

JOB OPPORTUNITY CUPE-06-2026 BILLING ASSISTANT, TEMPORARY FULL-TIME (6 MONTH TERM) Date Posted: August 4, 2026 Expiry Date: August 11, 2026 Job Number: CUPE-06-2026 Department: Finance Position: Billing Assistant Status: Temporary Full-Time (6 Month Term) Salary Range: $21.25 – $24.52 per hour (CUPE) ABOUT THE OTTAWA FERTILITY CENTRE The Ottawa Fertility Centre (OFC) is a state-of-the-art fertility treatment centre providing comprehensive diagnostic and treatment services to patients throughout Eastern Ontario. Accredited by Accreditation Canada, OFC is committed to excellence, innovation, patient-centred care, and continuous quality improvement. We are an equal opportunity employer that values diversity, teamwork, and employee growth and development. POSITION SUMMARY Reporting to the Finance Director, the Billing Assistant is responsible for the accurate and timely preparation, reconciliation, and processing of patient and third-party billing for services provided by the Ottawa Fertility Centre. RESPONSIBILITIES AND DUTIES * Prepare and process invoices, credit notes, and billing adjustments for OHIP, private-pay, and third-party insurance services. * Accurately enter billing information into OSCAR, NetSuite, and other financial systems. * Reconcile daily receipts including cash, debit and credit card payments with billing records. * Maintain accurate accounts receivable and client billing records. * Assist with monthly billing reconciliations, reporting and analyses. * Investigate and resolve billing discrepancies. * Respond to patient billing inquiries professionally. * Prepare payment reminders and assist with collections. * Collaborate with clinical and administrative departments. * Maintain confidentiality in accordance with PHIPA. * Follow all OFC policies, SOPs and applicable legislation. * Perform other related duties as assigned. QUALIFICATIONS * Post-secondary education in Medical Administration, Business Administration, Finance, Accounting or a related discipline. * One to three years of related billing or finance experience, preferably in healthcare. * Experience with electronic billing systems. * OSCAR and NetSuite experience is an asset. * Knowledge of OHIP billing is preferred. * Bilingualism (English/French) is an asset. KNOWLEDGE, SKILLS AND ABILITIES * Excellent organizational and analytical skills. * Strong attention to detail and accuracy. * Excellent communication and customer service skills. * Proficiency in Microsoft Office. * Ability to work independently and as part of a team. * Ability to prioritize multiple deadlines. PHYSICAL REQUIREMENTS * Ability to sit for extended periods. * Frequent computer and telephone use. * Occasional lifting up to 15 lbs. * Ability to maintain concentration while multitasking. HOW TO APPLY Interested applicants are invited to submit a cover letter and resume quoting Competition Number CUPE-06-2026 no later than August 11, 2026 to [email protected] The Ottawa Fertility Centre is committed to providing accommodations throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Billing Assistant is responsible for the accurate preparation, reconciliation, and processing of patient and third-party billing. They also investigate billing discrepancies and provide professional support for patient billing inquiries.

Candidates must have post-secondary education in a relevant field such as Medical Administration, Finance, or Accounting. One to three years of related billing or finance experience, preferably in a healthcare setting, is required.

• Time managementPreferred
• Customer servicePreferred
• Attention to detailPreferred
• CommunicationPreferred
• Microsoft OfficePreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Billing
• Financial reconciliation
• Accounts receivable
• Data entry
• OHIP billing
• Customer service
• Microsoft Office
• Analytical skills
• Attention to detail
• Communication
• Time management
• Confidentiality
• OSCAR
• NetSuite
• Billing Inquiries
• Healthcare Industry Knowledge
• Mental Concentration
• Patient-Centered Care
• Analytical Skills
• Accounts Receivable
• Accounting
• Reconciliation
• Business Administration
• Customer Service
• Continuous Quality Improvement (CQI)
• Electronic Billing
• English Language
• Finance
• Assisted Reproductive Technology
• Financial Systems
• French Language
• Innovation
• Invoicing
• Multitasking
• Collections
• Prioritization
• Teamwork
• Detail Oriented

• Finance & Accounting
• Healthcare
• Administrative
• Customer Service & Support
• Billing Assistant
• Billing Clerk (General)
• Accounting and Bookkeeping Clerks
• Billing and Posting Clerks

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week