Community Support Worker (Harbour Lights)

TORONTO GRACE HEALTH CENTRE: Join our Team!

Community Support Worker

Temporary Full-Time (2 Positions)

Harbour Lights Transitional Care Unit

The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care, and Palliative Care services. The care and services provided at TGHC help facilitate the patient flow through the health care system and ensures recovery to those individuals who may return to their homes or to Long Term Care (LTC) facilities in their communities. TGHC operates in 2 sites – the Main site (Church& Bloor St) and our Harbour Lights site and Specialized Care Centre (Victoria Park & Mc Nicoll). Our organization is committed to collaborating with patients and families in their journey through the health care system effectively supporting their integration back into the community.

As a compassionate, caring, and influential member of the interprofessional team, you will make a personal difference in the quality of life of our patients, residents, and families. If you want to work in an environment where every face is familiar and where care, compassion, and commitment flow to the persons that we serve as well as the staff, join our team and become part of an amazing team with the Toronto Grace family.

POSITION SUMMARY

As a Community Support Worker, you will work with a team and help co-ordinate various activities that support daily activities of healthy living and facilitates linkages for adults with various mental and psychosocial challenges. The Community Support Worker is an integral part of the team and offer a variety of functions in support of the social and mental wellbeing of clients within a safe and supportive atmosphere.

A key component of this position is enhancing recovery and social recreation/rehabilitation skills of patients that will enable individuals to increase their independence, dignity, and self-respect. The role will require direct service and support to assigned patients as well as group facilitation and programing in areas such as housing, daily living, practical assistance, crisis intervention, linkages to other support services.

MAIN RESPONSIBILTIES

•Assist patients with various activities as needed such as: accompanying clients to external appointments, assist with various documentation and phone calls, escort clients on walks and other short trips

•Must be willing to accompany patients to external appointments. The appointments should not involve legal or financial matters. Patients may be ambulatory or non- ambulatory (e.g. wheelchairs or mobility aids). This applies to patients who are competent and do not present with unpredictable behaviours.

•Help support the effective implementation of various therapeutic programming by working closely with the Interprofessional Practice Team

•Working in collaboration with external partners and Social Worker

•Participate and support various recreational therapy activities with patients

•Build trusting and respectful relationships through interactions and communication

•Other related duties as assigned

QUALIFICATIONS & EDUCATION

•At least three years of experience working with a diverse client/resident population that supports positive transitions

•A College or University Degree in a related field

•Ability to work with a diverse client group with various challenges ranging from psychosocial to financial and others

•Knowledge of the issues faced by adults with mental health and or addiction or homelessness is an asset

•An understanding of how to develop and support therapeutic relationships with assigned clients

•Ability to interact, advocate, relate with and negotiate for clients on various issues including goals and priorities in conjunction with a team of interprofessionals

•Excellent interpersonal, communication and social skills enabling both team and one on one interactions

•Engage the clients in various activities that foster effective transitions that support independent activities of daily living

•Ability to deescalate various situations and employ good judgment and conflict resolution/management skills

•Good analytical, time management and organizational skills and ability to follow-up on issues or activities with clients

•Must have ability to act in accordance with all applicable Policies and Procedures and ensure all interactions maintain the highest level of dignity, respect and professionalism

•Knowledge of Microsoft Office Suite

•Must maintain highest level of safety, confidentiality and privacy

•Excellent attendance, punctuality and work record required

•Must have the physical strength, flexibility and endurance required to perform the job, as determined by the physical needs assessment of the position conducted by Occupational Health Services

To apply for this exciting career opportunity, please email your resume and cover letter to jobs@torontograce.org. by referencing the job posting #Community Support Worker- Temporary Full Time- Harbour Lights . Please visit our website to learn more about the rewards of building a career at the Toronto Grace Health Centre. We are a “Great Place to Work”. Toronto Grace Health Centre is committed to inclusive and accessible employment practices. If you require accommodation during any stage of the recruitment process please notify the Human Resources Department.

Thank you for your interest in the Toronto Grace Health Centre. Please note that only candidates selected for an interview will be contacted.

Our Core Values: Compassion, Respect, Excellence, Integrity, Committed, Co-operation, and Celebration