Friendly Visiting Program Support Worker (Temporary approx. 14 months)

People, Place, Prosperity

Working within our Strategic Plan, Cambridge Connected, and committing to our values of Integrity, Respect, Inclusiveness and Service, the successful candidate will work together to help the City of Cambridge achieve our vision: A place for people to prosper - alive with opportunity.

Job Profile

Reporting to the Supervisor of Recreation - Older Adult Services, the City of Cambridge has a temporary opening for the above position available immediately. This position will be responsible for the following duties:

What you will be doing

• To provide the Friendly Visiting Program to socially isolated individuals (seniors and/or physically disabled adults) in the community.

• Checking voicemails, emails and follow-ups with clients, families, volunteers and co-workers

• Data inputting into client/volunteer information management systems

• Manage client caseload, new referrals, receive client updates, client assessments and intakes, system navigation, etc.

• Manage volunteer program, review new applications, in-takes, matching, training, monitoring and evaluation

• Without Walls (WOW), Telephone Conferencing program planning and delivery

• Conduct home visits

• Promotes program in the Community by marketing and promoting on city website

• Forecasts and monitors budge related to area along with processing invoicing/purchasing

• Planning volunteer orientation sessions, training workshops, and volunteer recognition events.

• Maintains statistics.

• Assists with annual client and volunteer special events.

• Acts as referral/information source for clients requiring additional community services.

Education

• 2-year Diploma in Recreation & Leisure

• Volunteer Management Certificate considered an asset

• Principles of Heath Aging considered an asset

• Class G Driver's License - this position requires the use of personal vehicle

Experience and Knowledge

• Two (2) years' experience with seniors and physically disabled adults, and volunteers along with experience/knowledge in the following:

  • Knowledge of different community agencies and services that provide for seniors and adult with disabilities.

  • Client Information Management and Volunteer software systems.

• Volunteer recruitment, selection, screening, evaluation and training.

• Completing one year of quarterly and annual statistics reporting.

• Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)

• Valid current Standard First Aid with CPR C and AED

Your compensation

This position is within Grade 7 of the inside workers union salary schedule and has annual salary of $65,784 to $69,915.
We offer a comprehensive benefit package and are an Ontario Municipal Employees Retirement System (OMERS) employer.

Hours of work

Standard hours of work are Monday-Friday, 8:30 a.m. to 4:30 p.m. Ability to work a flexible schedule that includes weekends and evenings (35 hours per week). Ability to work a flexible schedule that includes weekends and evenings.

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To apply, please visit www.cambridge.ca/careers. This posting closes on May 6, 2024.

Accommodation needs and protection of privacy

The City of Cambridge recognizes and appreciates diversity and inclusion enhances our public value commitment.

We strive to create an accessible and inclusive experience and encourage all qualified people to apply, including and especially people from equity-deserving groups. Qualified applicants will receive consideration for employment with honour and respect toward their individual dimensions of diversity.

We strive to remove barriers that may prevent qualified applicants from fully participating in the recruitment and selection process. Accommodation in accordance with the Ontario Human Rights Code and other applicable legislation is available throughout all stages of the recruitment and selection process. Contact HRServices@Cambridge.ca to make your needs known in advance.

For more information on our Employment Equity, please read our full policy.

Personal information collected in relation to the recruitment process is collected under the authority outlined in the Municipal Freedom of Information and Protection of Privacy Act and used solely to determine eligibility for employment with the City of Cambridge only.