Clinic Transcription and Health Records Evaluator

Clinic Transcription and Health Records Evaluator, CPS Tuberculosis Clinic

BC Centre for Disease Control

Vancouver, BC

What you’ll do

• Collect and maintain a Provincial Registry of active communicable disease cases by reviewing active cases to determine and identify completeness, inconsistencies and accuracy of information.
• Perform medical transcription through methods such as transcribing physician dictations, which can include consultations, follow-up reports, admission-discharge summaries and pathology reports for inclusion in client’s records, forwarding reports to author for review and signature and distributing reports.
• Abstract information and diagnoses from client information for coding in database required for provincial Clinical Prevention Services annual reporting.
• Advise others regarding guidelines to reporting active and preventative cases.
• Assist with client intake by performing duties such as obtaining information, completing documentation required for admission, liaising with information sources to obtain additional client information, and summarizing information for physician and health care providers. Ensure required forms have been completed on active and preventative treatment clients once all information is complete to report to Public Health Agency of Canada. Schedule and confirm clients for services, sends out appointment reminders, and establishes and maintains clinic flow.
• Review and track contacts related to active communicable disease cases. Identify inconsistencies and missing information and routes files to appropriate person to request, review or clarify.
• Provide nominal and non-nominal statistical information regarding active and preventative treatment clients when requested by approved outside individuals, agencies and organizations under the appropriate Freedom of Information policy. Perform record management duties such as setting up and maintaining numeric, alphabetical, and subject filing systems, indexing files, and materials to be filed and conducting file searches for requested information. Reply to routine correspondence and formulates a reply to others.
• Perform general record management duties such as assembling files, screening for accuracy, assigning file numbers, preparing files folders and filing and distributing documents and files. Conduct file searches for requested information. Refer problems to appropriate person.

What you bring

Qualifications

• Post-secondary graduation from a recognized health information program.
• One (1) year recent related experience or an equivalent combination of education, training and experience.

You will also have

• Understanding of department terminology such as medical, scientific, research or information technology.
• Computer literacy with software programs such as databases, word-processing, spreadsheets, browsers and electronic mail.
• Demonstrated problem solving, customer service, sound judgment, organization and strong interpersonal skills.
• Ability to type 50 words per minute.
• Demonstrated ability to interact with BCCDC staff, university faculty, health officials, contractors and the general public.
• A high degree of accuracy, attention to detail and capable of independent error checking.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to prioritize projects with deadlines.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.

• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual
Wage: $26.09 - $27.75/hour

Location: 655 West 12th Avenue, Vancouver BC, V5Z 4R4
Applications will be accepted until position is filled.
Hours of Work: Monday – Friday, 8:00-16:00/8:30-16:30
Requisition # 158408E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The BC Centre for Disease Control (BCCDC) is dedicated to preventing and controlling communicable diseases and promoting environmental health for the province of BC.

BCCDC is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCCDC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of January 17, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.