Senior Business Analyst, Surgery Information Systems

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered Communities.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

Come work with us!

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

We have an exciting Temporary Full Time opportunity for a Senior Business Analyst, Surgery Information Systems to join our Surgical Services Team in Surrey, BC.

The Senior Business Analyst is accountable for:

• Providing a range of business and systems analysis services to surgical areas across Fraser Health
• Performing requirements gathering, business process review and design, gap/fit analysis, impact assessment, testing and training
• Providing analytical and evaluation services and support in the development and revision of IT solutions to improve workflow processes and patient outcomes within/across Fraser Health

Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

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Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Senior Business Analyst is responsible for providing a range of business and systems analysis services to surgical areas across Fraser Health. This includes requirements gathering, business process review and design, gap/fit analysis, impact assessment, testing and training. Provides analytical and evaluation services and support in the development and revision of IT solutions to improve workflow processes and patient outcomes within/across Fraser Health.

As appropriate, accountable to oversee assigned project resources; develops project plans where necessary and ensures plans align with the objectives of the portfolio. As a member of the Surgical Projects team, this role contributes to member of coordinated team efforts to promote best practice for surgical service delivery across Fraser Health.

1. Contributes to the achievement of business objectives by providing analytical support in the planning, development and implementation of various business processes within the surgical network.
2. Performs process mapping of current state of booking/scheduling in ambulatory settings; creates future state documentation and gap analysis; plans ambulatory services in ORM.
3. Analyses, evaluates and advises on data definition and surgery business processes. Responsible for business requirements determination and validation through effective process mapping of lens procurement and various appropriate DPC processes.
4. Conducts gap/fit analysis of IT solutions to current and future business processes; evaluates the business implications of technology applied to the current and future environment across various sites.
5. Conducts SPR audit and provides SPR education to sites. Develops testing and training documents; trains site clinical staff in preference cards, pick lists, and appropriate processes.
6. Leads Meditech and Expanse upgrade for perioperative services on a region-wide basis.
7. Liaises and collaborates with Finance (BAR system); Accounts Payable, Division Lead and other contacts to develop and update process mapping (i.e. no-charge lenses); liaises with surgery programs and IM/IT to solve identified system issues.
8. Provides operational support for selected surgical systems (i.e. the BC Surgical Patient Registry); acts as key liaison with MOH SPR data and analytics group; advises on data definitions and business processes; represents FH on committees.
9. Develops project plans and takes preventative and/or corrective action to ensure project implementation strategies and services continue to operate efficiently and effectively.
10. Provides collaborative and team member support for specific projects on defining requirements and building custom process support tools. Provides foundational information to support business cases for new initiatives.
11. Coordinates/liaises with vendors, provincial counterparts (i.e. PHSA), and sites on urgent perioperative supply issues; as required consults with MOH SPR data evaluation group on development of diagnosis codes; provides support to clinical representatives on provincial RFPs and contributes to value add teams as appropriate.
12. Researches emerging trends/best practices in relevant fields and advises Director on findings as appropriate.

Education and Experience

Master's degree in business or health information systems, health informatics, statistics, analytics, or relevant quantitative related field, plus minimum five (5) years' recent related experience in information systems, data analytics, or business systems analysis, preferably within a health care/surgical environment; or an equivalent combination of education, training and experience.

As required, BC Driver's License plus access to a personal vehicle for business-related purposes.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated knowledge of requirements gathering, business process review and redesign, gap/fit analysis, product testing methodologies and systems implementations/upgrades.
• Meditech and/or Surgical Patient Registry experience is an asset.
• Excellent oral, written, presentation and interpersonal skills.
• Proven ability to develop and maintain effective working relationships with others both within and outside of the organization.
• Demonstrated knowledge of the IT project lifecycle.
• Ability to work effectively under pressure and with changing priorities and deadlines.