Business Analyst, Contract Management/system Optimization

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Twelve acute care hospitals, BC’s first dedicated outpatient care and surgery centre and a wide range of services in public health, home health, mental health and long-term care facilities - all within Metro Vancouver and the Fraser Valley. Known as one of the most desirable places to live in the world, these dynamic communities along with inspiring scenery and easy access to an abundance of outdoor activities provide an amazing quality of life.

We are proud of the innovation, dedication, integrity and tenacity of our physicians, employees and volunteers. More than any building or technology, it's our people who make Fraser Health distinct.

Position Highlights:

Bring your demonstrated leadership and consultation skills to this exciting opportunity as a Business Analyst, Contract Management/System Optimization, Fraser Health's Centre for Advanced Analytics, Data Science, and Innovation (CAADSI) team. Your ability to work effectively and in collaboration/consultation with internal and external stakeholders will make you an ideal candidate for this role. In this role,you will;

• Demonstrated knowledge and understanding of the health care system
• Demonstrated ability to analyze and visualize clinical, administrative and financial data
• Demonstrated understanding of relational and multidimensional database concepts
• Have the knowledge of other health care disciplines and their role within healthcare
• Demonstrated ability to work effectively in a team environment and independently
• Have the ability to plan, organize and prioritize work and deadlines
• Have working knowledge of Agile,PDSA, Lean, Scrum Six Sigma and other flow process improvement concepts
• Have working knowledge of contract management lifecycle and statistics.
• Have the ability to operate related equipment including applicable software applications
• Have the physical ability to perform the duties of the position

Build on your education and career experience as you:

• Coordinate work activities related to the production of major reports and documents related to service utilization reviews, health intervention/technology assessments and cost-effective analyses.
• Provide detailed analysis, advice, interpretation and resource support within Contract Management for multi-source complex data analysis by compiling and reviewing financial, human resource and operational data, clinical data and significant events occurring within a specified time frame.
• Provide editorial support to the Contract Management team by reviewing, proofreading and confirming the integrity and validity of sensitive/confidential reports and documents.
• Prepare sensitive and strategic documents for program and service planning and delivery, including briefing papers, strategic and/or confidential business cases and operational review for distribution to FH Executive, Directors and other stakeholders.
• Develop and implement Contract Management report production guidelines to ensure consistent and appropriate formatting of products, in collaboration with the Manager, Contract Management; oversees activities pertaining to updates and maintenance of intranet site.
• Provide expertise during different phases of system implementation life cycle to ensure reporting requirements meet established guidelines and standards.
• Develop annual performance plans including goals and objectives for assigned area of responsibility, in collaboration with the Manager, Contract Management.
• Develop business reports and participate in the design, development and testing of performance reporting solutions using various tools such as MC Excel, SQL, Power BI or Tableau.
• Participate on internal/external committee meetings as requested.

Are you passionate about joining our team? We will be looking for you to have:

• Bachelor's degree in Business Administration, Health Economics, Computer Science and/or related field.
• Five (5) to seven (7) years' recent related experience in contract management, business analysis and/or health care management.

This full-time position is located at our Central City office in Surrey, BC. The role has the option for remote/hybrid work

Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Valued Benefits:

A career at Fraser Health will offer you the opportunity to work in a fast growing and exciting organization with professionals who are eminent in their respective fields. We offer a competitive compensation package, including comprehensive health benefits coverage.

Come work with dedicated professionals who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents.

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Provides leadership and support to the Contract Management or System Optimization team by applying expert knowledge in health economics and skills in data mining, analyses and reporting to provide evidence-based review of service utilization, health interventions and technology assessments; responsible for the planning and development of reporting requirements by reviewing clinical, financial, human resource and operational data to develop strategic business cases; prepares supporting documents, briefing papers, strategic and tactical reports for an assigned area and/or portfolio for submission to Fraser Health Executive, Board of Directors and other stakeholders; works collaboratively with members of the Contract Management or System Optimization Services team, senior management, staff of various organizational units and other internal and external stakeholders in support of the mission, philosophies and goals of Fraser Health.

1. Coordinates work activities related to the production of major reports and documents related to service utilization reviews, health intervention/technology assessments and cost-effective analyses; verifies the accuracy, consistency and integrity of data and information; consults with Contract Management or System Optimization leadership to validate contents of reports and documents.
2. Provides detailed analysis, advice, interpretation and resource support within Contract Management or System Optimization for multi-source complex data analysis by compiling and reviewing financial, human resource and operational data, clinical data and significant events occurring within a specified time frame.
3. Provides editorial support to the Contract Management or System Optimization team by reviewing, proofreading and confirming the integrity and validity of sensitive/confidential reports and documents; improves the structure and flow of products, corrects content errors and ensures consistent final reports and documents.
4. Prepares sensitive and strategic documents for program and service planning and delivery, including briefing papers, strategic and/or confidential business cases and operational review for distribution to FH Executive, Directors and other stakeholders.
5. Develops and implements Contract Management or System Optimization report production guidelines to ensure consistent and appropriate formatting of products, in collaboration with the Manager, Contract Management or System Optimization; oversees activities pertaining to updates and maintenance of intranet site.
6. Provides expertise during different phases of system implementation life cycle to ensure reporting requirements meet established guidelines and standards; reviews reporting requirements and performs corrective action, as required.
7. Develops annual performance plans including goals and objectives for assigned area of responsibility, in collaboration with the Manager, Contract Management or System Optimization.
8. Develops business reports and participates in the design, development and testing of performance reporting solutions using various tools such as MC Excel, SQL, Power BI or Tableau.
9. Participates on internal/external committee meetings as requested.

LEADS Capabilities:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Demonstrated knowledge and understanding of the health care system
• Demonstrated ability to analyze and visualize clinical, administrative and financial data
• Demonstrated understanding of relational and multidimensional database concepts
• Knowledge of other health care disciplines and their role within healthcare
• Demonstrated ability to work effectively in a team environment and independently
• Ability to plan, organize and prioritize work and deadlines
• Working knowledge of Agile,PDSA, Lean, Scrum Six Sigma and other flow process improvement concepts
• Working knowledge of contract management lifecycle and statistics.
• Ability to operate related equipment including applicable software applications
• Physical ability to perform the duties of the position