Why Join Us?

Discover the beauty of Sunshine Meadows this summer amidst the vibrant blooms of wildflowers carpeting our alpine meadows. Set against the stunning backdrop of towering peaks, including the iconic Mt. Assiniboine, dubbed 'the Matterhorn of the Canadian Rockies', Sunshine offers unparalleled views that will leave you in awe. Immerse yourself in the splendor of Banff National Park as you embark on an unforgettable journey with our team.

What can you expect?

The Summer Dispatch role is focused on primary responsibilities in two areas - maintaining an efficient and professional communications system at the Ski Area and acting as the Administrator for the Mountain Operations Department. Dispatch reports to the Mountain Operations Manager or designate, and works closely with public safety, mountain operations, and slopes departments on-mountain.

Key Responsibilities:

• Maintaining a central communications system:
  • Recording an accurate daily log of all communications.
  • Initiating emergency procedures via radio, phone, or direct public input.
  • Monitoring and documenting radio communications on-mountain
  • Answering multiple phone lines, including the priority emergency lines.
• Overseeing training documentation for the Mountain Operations departments.
• Completing data entry, filing, purchase orders, photocopying, patient outreach and OHS incident recording of staff incidents.
• Utilizing social media to engage the Mountain Operations staff- sharing relevant information in a timely manner, celebrating successes and milestones.

Experience/Requirements

• Proven strong verbal and written communication skills.
• Able to commit to the entire operational season, due to a large learning curve.
• Proven ability to work under pressure, stay on task, and remain calm during high stress situations.
• Previous ski area experience or knowledge of Sunshine Village, customer service experience an asset.
• Knowledge and prior use of 2-way radios is an asset.
• Must have comprehensive knowledge of Microsoft office (Excel, SharePoint, Word, etc.).
• Exceptional personal work ethic, and professional pride in your workplace.
• Strong organization, multitasking, prioritizing, and decision-making abilities.
• Familiar with the ski area, its operational boundary and those who are granted access and passage thru.
• Maintaining a pleasant, friendly demeanor at all times when interacting with staff, guests, contractors.
• Able to work efficiently, safely, and independently without direct supervision.

The Perks:

• Staff Events - Staff parties, BBQs, Team Building & more.
• Career - Recognition programs & career development opportunities
• Wellness - Discounted fitness passes, yoga, onsite support & professional support
• Onsite discounts - Food & beverage, retail, & hotel stays
• Exclusive deals - Brand-named gear & local businesses

Can't wait to get started? Great, because we can't wait to hear from you!
Click the Apply Online button below tell us why you're the next awesome member of our team. Remember, we're looking for people who will wow our guests, so start now and wow us.