Communications Assistant B (Email Marketing)

Original job posting

The incumbent supports the administration and delivery of email marketing communications for alumni and donor engagement initiatives. Responsibilities include managing the broadcast calendar, building and testing emails, performing audience segmentation, and tracking campaign performance.

Job details

Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply. If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar). University Advancement (UA) promotes McGill to its global community and to the public, engaging alumni, volunteers and friends of the University, and building on McGill’s record of fundraising success in support of University priorities. By joining UA, you can be part of a dynamic and exciting team of professionals that is making an extraordinary impact on the world by advancing the philanthropic and engagement ambitions of McGill University. To find out more about UA, please visit us at www.mcgill.ca/advancement/ua-careers . Hiring Unit: University Advancement, Content Strategy Salary: $16.85 + 4% vacation Hours: 15 hours per week Classification: B Start and end date of employment: contract until January 2, 2027 ***POSITION ONLY AVAILABLE TO CURRENT MCGILL UNDERGRADUATE STUDENTS.*** Job Summary Under the direction of the immediate supervisor, the Communications Assistant (Email Marketing) supports the administration and delivery of email marketing communications for McGill Alumni and donor engagement initiatives. The incumbent assists with managing the email broadcast calendar, building and testing email communications, preparing audience segments, maintaining marketing automation processes, tracking campaign performance, and providing support to system users. The position also contributes to training resources, troubleshooting activities, and the ongoing enhancement of email marketing operations and communications effectiveness. Typical Functions Assist in managing our broadcast calendar and broadcast request queue Assist in building, reviewing and testing emails for various campaigns and communications Assist with audience segmentation and data selection in our CRM (Iris) according to established campaign requirements and specifications Assist with the setup, testing, and maintenance of email automation journeys and data extensions in Salesforce Marketing Cloud Track email performance data and contribute to regular reporting Assist in building marketing journeys for key campaigns Assist in training and troubleshooting support for broadcast users Update and maintain training documentation as needed The list of functions outlined above is representative and not a complete and detailed list of tasks which may be performed by an incumbent. For example, incumbents may be asked to perform some elements of Communications Assistant level ""A"" tasks in addition to the above listed functions. Other Qualifying Skills and/or Abilities Current McGill student with an interest in communications, marketing, digital media, business, information systems, or a related field. Strong attention to detail and organizational skills, with the ability to manage multiple projects and deadlines simultaneously. Experience using digital communication tools, databases, CRM systems, or email marketing platforms; experience with Salesforce Marketing Cloud is considered an asset. Strong written and verbal communication skills, with the ability to review content, prepare documentation, and communicate effectively with stakeholders. Demonstrated analytical skills and proficiency working with data, including the ability to track performance metrics, compile reports, and support audience segmentation activities. Knowledge of French is an asset Current McGill undergraduate student Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located. Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level 4 on a scale of 0-4. For a definition of our language proficiency levels, please click here. Minimum Education and Experience: High School Diploma 1 Year Related Experience Hourly Salary: (AMUSE B) $16.85 Estimated Number of Work Hours per Week: 15 (Part time) Position Start Date: 2026-09-08 Position End Date: 2027-01-02 Deadline to Apply: 2026-09-20 This position is covered by the AMUSE collective agreement. McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.

What you’ll do

The incumbent supports the administration and delivery of email marketing communications for alumni and donor engagement initiatives. Responsibilities include managing the broadcast calendar, building and testing emails, performing audience segmentation, and tracking campaign performance.

Requirements

Candidates must be current McGill undergraduate students with at least one year of related experience and a high school diploma. Proficiency in digital communication tools, CRM systems, and strong organizational and analytical skills are required.

Benefits

• Vacation

Listed skills

• Attention to detail · Preferred
• Documentation · Preferred
• Communication · Preferred
• Troubleshooting · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Email marketing
• Salesforce marketing cloud
• CRM
• Data segmentation
• Campaign reporting
• Marketing automation
• Content strategy
• Communication
• Attention to detail
• Organizational skills
• Digital media
• Troubleshooting
• Documentation
• Analytical skills
• Employment Equity
• Training Documentation
• Salesforce Marketing Cloud
• Business Metrics
• Digital Communications
• Organizational Skills
• Email Automation
• Analytical Skills
• Audience Segmentation
• Customer Relationship Management
• Fundraising
• Email Marketing
• English Language
• French Language
• Marketing
• Marketing Automation
• Operations
• Performance Metric
• Troubleshooting (Problem Solving)
• Verbal Communication Skills
• Writing
• Content Strategy
• Detail Oriented
• Data Selection

Job areas

• Marketing
• Administrative
• Education
• Data & Analytics
• Marketing Communications Assistant
• Marketing Assistant / Associate
• Advertising and Marketing Professionals
• Market Research Analysts and Marketing Specialists