Front Counter Sales Representative

Job summary

The Front Counter Sales Representative acts as the primary point of contact for customers, managing inquiries, sales, and service bookings. They are responsible for processing transactions, maintaining accurate records, and coordinating with the shop team to ensure efficient service delivery.

Job details

If you enjoy working with customers, staying busy, and being part of a team, this role is a good fit. As a Front Counter Sales Representative, you’ll be the first point of contact in the store, helping customers choose the right products and services while keeping things moving. This could be a permanent opportunity or a temporary position with full-time hours for the duration of the contract, depending on your preference. You’ll be part of a team that works together, supports each other, and delivers a consistent experience for every customer. Responsibilities Greet customers and assist with product and service inquiries Prepare quotes, explain options clearly, and support sales decisions Complete vehicle check-ins, including gathering mileage, tire condition, and service details (outdoors in all weather) Look up parts, pricing, and availability using internal systems Prepare invoices and process transactions accurately Answer calls, book appointments, and maintain accurate customer records Maintain a clean, organized, and safe work environment Work closely with the shop team to ensure a smooth customer experience Requirements Previous customer service and sales experience Interest in automotive (tires, basic vehicle knowledge, or parts lookup is an asset) Comfortable working indoors and outdoors in all weather conditions Strong communication skills with a practical, customer-first approach Ability to manage multiple tasks in a fast-paced environment Valid driver’s license is an asset Ability to lift 30–50 lbs as required Team-oriented and committed to working safely What We Offer Hourly wage: $19.56/Hour Hands-on experience in customer service and automotive sales A supportive, team-focused work environment Opportunity to build practical skills in a fast-paced setting Store Details Locations Across the GTA Hours of Operation: Vary by location Multiple Training Dates Starting: October 7 Shifts will be scheduled within store operating hours and may include weekends. Hiring Process Shortlisted candidates will be contacted for an interview and may be invited for a guided tour of the store and service area. Candidates are considered for one location at a time. To help us review applications effectively, please apply to no more than two Kal Tire locations. All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. Candidates considered for the role must be legally eligible to work for any employer in Canada.

What you’ll do

The Front Counter Sales Representative acts as the primary point of contact for customers, managing inquiries, sales, and service bookings. They are responsible for processing transactions, maintaining accurate records, and coordinating with the shop team to ensure efficient service delivery.

Requirements

Candidates should have previous experience in customer service and sales, with an interest in the automotive industry. The role requires the ability to work in various weather conditions, lift 30-50 lbs, and possess strong communication skills.

Benefits

• Hands-on experience
• Supportive work environment

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Safety Compliance · Preferred
• Sales · Preferred
• Multitasking · Preferred
• Communication Skills · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Automotive knowledge
• Parts lookup
• Communication skills
• Invoicing
• Transaction processing
• Time management
• Multitasking
• Safety compliance
• Automotive Knowledge
• Lifting Ability
• Valid Driver's License
• Automotive Sales
• Customer Service
• Communication
• Team Oriented
• Setting Appointments
• Greeting Customers

Job areas

• Customer Service & Support
• Retail
• Sales
• Trades
• Transportation
• Counter Sales Representative
• Car / Vehicle Sales Representative
• Commercial Sales Representatives
• Retail Salespersons

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