University Co-Op Student - Customer Experience Analyst - 12 Months - Winter 2027 - Toronto

Job summary

The analyst will extract and transform datasets to design customer engagement strategies and improve customer-facing materials. They will also facilitate cross-functional collaboration and prepare reports and presentations to communicate complex insights.

Job details

The analyst will extract and transform datasets to design customer engagement strategies and improve customer-facing materials. They will also facilitate cross-functional collaboration and prepare reports and presentations to communicate complex insights. Candidates must be currently enrolled in a university undergraduate or master's program in a relevant field such as Business, Economics, or Computer Science. Strong analytical, research, and communication skills are required, along with familiarity with Microsoft Excel and user-centered design.

What you’ll do

The analyst will extract and transform datasets to design customer engagement strategies and improve customer-facing materials. They will also facilitate cross-functional collaboration and prepare reports and presentations to communicate complex insights.

Requirements

Candidates must be currently enrolled in a university undergraduate or master's program in a relevant field such as Business, Economics, or Computer Science. Strong analytical, research, and communication skills are required, along with familiarity with Microsoft Excel and user-centered design.

Listed skills

• Time management · Preferred
• Data visualization · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data analysis
• Microsoft Excel
• Customer engagement
• User-centered design
• Report writing
• Presentation skills
• Research
• Problem-solving
• Communication
• Interpersonal skills
• Project management
• Business process analysis
• Time management
• Data visualization
• PowerPoint

Job areas

• Energy
• Data & Analytics
• Customer Service & Support
• Environmental & Sustainability
• Technology

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