Beauty Advisor

Job Purpose The Beauty Advisor plays a central role in delivering an exceptional in-store experience that reflects Cloré’s commitment to beauty, culture, and care. This position combines expert customer service, product knowledge, and operational support, including store upkeep, merchandising, POS, and inventory participation. Responsibilities * Greet customers with a smile, offer help, and provide personalized support * Ask questions and give beauty advice based on customer needs—everyone is welcome at Cloré! * Learn and stay up to date on products, what they do, and how to combine them for personalized beauty care (training provided) * Let customers know about promotions, new products, and how our rewards program works * Support store events, seasonal displays, and product setups * Keep the store clean and organized, and ensure shelves are full, neat, and properly stocked * Refill shelves and let the team know if items are missing, damaged, or low in stock * Unpack new deliveries and help with inventory counts when needed * Operate the cash register (POS) to process sales * Handle returns or complaints politely and ask for help when needed * Bring a positive attitude and help keep the team environment fun and professional * Perform other duties as assigned Competencies * Customer Focus – Builds relationships with customers and provides tailored advice * Communication – Communicates clearly and respectfully * Drive & Initiative – Takes proactive steps to support store operations * Team Collaboration – Works cooperatively to meet team and store goals * Empathy – Understands customer needs and provides culturally sensitive advice * Adaptability – Adjusts to changes in pace, customer volume, and priorities * Reliability – Follows through on tasks, policies, and shift expectations * Product Knowledge – Demonstrates knowledge of textured hair and beauty care systems (training provided) Key Relationships This person reports directly to the Store Manager Indirectly reports to: * Assistant Manager * Supervisor Qualifications * High school diploma or equivalent * Retail or customer service experience preferred * Familiarity with beauty or hair care products a plus * Able to meet store sales targets Work Conditions * PT/FT availability required * Must be available for opening, closing times, weekends and holidays shifts * Involves being on your feet Cloré is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, disability, or any other protected characteristic. Disclaimer This job description is intended to describe the general nature and level of work performed. Duties may change or be assigned as required by business needs. “Please note: We use AI tools to assist in initial application screening.”

The Beauty Advisor provides personalized beauty advice and exceptional customer service to enhance the in-store experience. They are also responsible for operational tasks including POS operation, inventory management, and maintaining store organization.

A high school diploma is required, and previous retail or customer service experience is preferred. Candidates should be available for flexible shifts, including weekends and holidays, and be able to meet sales targets.

• Customer servicePreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Product Knowledge
• Merchandising
• POS Operation
• Inventory Management
• Communication
• Team Collaboration
• Empathy
• Adaptability
• Reliability
• Beauty Care Advice
• Sales Targets
• Retail Operations
• Professional Hair Care
• Positivity
• Cash Register
• Loyalty Programs
• Sales
• Greeting Customers
• Cultural Sensitivity
• Beauty Advice

• Retail
• Customer Service & Support
• Sales
• Beauty Advisor
• Retail Beauty Consultant
• Shop Sales Assistants
• Retail Salespersons

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week