Internal/External - Client Care Assistant

Job summary

Support clients through social drop-in activities, individualized care planning, recovery goal setting, self-advocacy, and coaching in daily routines and skills. Help clients access community activities, address concerns, contribute to program evaluation, communicate progress with the team, and consult the manager about referrals beyond the role’s scope.

Job details

1 Temporary Part-time Position (up to 18 months) (Hours of operation - Monday thru Thursday 10:30am-2:30pm) Existing Vacancy At Canadian Mental Health Association Lambton Kent, a diverse, inclusive, and equitable workplace is one where all employees, volunteers, students and clients, whatever their gender, race, ethnicity, creed (religion), national origin, age, sexual orientation or identity, education or disability or any protected ground under the Human Rights Code, feel valued and respected. We are committed to a non-discriminatory and unbiased approach to inclusion including practice, environment, and communication channels. We respect and value diverse life experiences and cultures and work to ensure that all voices are valued and heard. Reporting to the Manager of Housing and Client Care, the incumbent will be responsible for the following functions: Assist in the delivery of social drop-in activities Utilize tools to assist clients in creating individual care plans. Support clients in developing empowerment skills and combating stigma through self-advocacy utilize their lived experience with mental health and/or addiction challenges to assist clients in setting goals for their recovery assisting clients in developing and maintaining healthy daily routines that promote recovery and independence by reinforcing skill development through means of coaching, demonstrating and assisting clients with daily tasks as required; assisting clients in accessing recreational and community-based activities; supporting program evaluation; ensuring that clients’ concerns are addressed promptly and professionally; ensuring that client interaction supports client self-determination and independence; and keeping the team abreast of progress and/or setbacks and adjusting strategies through consultation with the team. Stepping in to take on other duties in support of the extended team as needed Consult with manager to make referrals for service beyond the scope of the CCA function Qualifications: a minimum requirement of a grade 12 education or equivalent A certificate in Personal Support Worker (PSW) college program from a recognized post-secondary institution or a post-secondary diploma in a relevant discipline or a Social Service Worker Diploma would be considered an asset Peer training would be considered an asset Lived experience of mental illness and or addictions Hours of Work: Up to 16 hours/week. Flexible hours are required to meet the position requirements. Salary: Commensurate with experience within the range: $22.68-$27.59 Applicants should submit a covering letter and resume by Friday, October 2, 2026 to: https://lambtonkent.bamboohr.com/careers Only applicants being considered for an interview will be contacted. Canadian Mental Health Association – Lambton Kent is committed to a workplace reflecting the diversity of the community it serves and encourages applications from all qualified candidates, including women, members of visible minorities, Aboriginal Peoples and persons with disabilities. If you require an accommodation, we will work with you to meet your needs. This information is available in an alternative format upon request, to accommodate individuals with a disability. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should accommodation be required.

What you’ll do

Support clients through social drop-in activities, individualized care planning, recovery goal setting, self-advocacy, and coaching in daily routines and skills. Help clients access community activities, address concerns, contribute to program evaluation, communicate progress with the team, and consult the manager about referrals beyond the role’s scope.

Requirements

A minimum of Grade 12 education or equivalent is required, and lived experience with mental illness and/or addictions is specified. A Personal Support Worker certificate, a relevant post-secondary diploma such as Social Service Worker, and peer training are considered assets.

Listed skills

• Team Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client Care
• Social Drop-In Activities
• Individual Care Planning
• Peer Support
• Recovery Support
• Self-Advocacy
• Empowerment Skills
• Goal Setting
• Daily Living Skills Coaching
• Community Activity Access
• Program Evaluation
• Client Communication
• Team Collaboration
• Service Referrals
• Communication Channels
• Mental Health
• Disabilities
• Empowerment
• Mental Diseases
• Coaching

Job areas

• Social Services
• Healthcare
• Customer Service & Support
• External Consultant
• Home Health Aide
• Home-based Personal Care Workers
• Home Health Aides
• Home Health and Personal Care Aides