Vendor Program Manager

Job summary

Manage the Preferred Vendor Program, including vendor communications, onboarding agreements, compliance, events, marketing support, and vendor requests for proposals. Track program revenue, invoicing, payments, collections, platform usage, and monthly reporting, while coordinating with managers and the platform provider.

Job details

Are you seeking a fast-paced challenging work environment in one of the largest property management companies in Alberta? We are looking for someone to run our exclusive Preferred Vendor Program. The Vendor Program Manager will be supporting two offices in Calgary. This role is full-time, temporary, providing coverage during a leave of absence. The expected end date will be February 2028, with possibility of an extension. During this term, the Vendor Program Manager would be eligible to apply for any internal, permanent role that may come available. Here's What's Waiting For You... If you are looking for professional development opportunities, enjoy working in a team environment, and are interested in starting your career in property management, then you may be the perfect candidate for this role! What does the Vendor Program Manager do? Working with and managing people Promoting our program Handling cold calls and managing complaints Experience with software platforms and spreadsheets Vendor Relations Act as primary vendor contact Program support and marketing Booking Vendor Lunch & Learns Associa Cares Events Attend vendor events Monitor expression of interest forms for new vendors Generate agreements for new vendors joining program (enter details in RM), ensure VendorPM compliance Support branch marketing initiatives Accounting and collections Track and manage revenue Review invoicing Accepting Vendor Payments (cheques, e-transfers) Revenue management Monthly income reporting Vendor Channel fee AR Present updates at All Staff Platform management Review and track platform usage Provide reports to managers and leadership Liaise with platform vendor Vendor RFP's Requirements A High School graduate with proficient computer skills Excellent Customer Service Skills Strong computer skills A multi-tasker who strives in an ever-changing environment of Rental and Condominium Management Good at problem solving and dealing with conflict resolutions Able to work well alone and also an excellent team player Benefits 37.5 hour work week Full-time, weekday work Competitive salary A great team to work with! We've earned the designation of a "Great Place to Work" by our employees' votes for 7 years in a row! AB0326

What you’ll do

Manage the Preferred Vendor Program, including vendor communications, onboarding agreements, compliance, events, marketing support, and vendor requests for proposals. Track program revenue, invoicing, payments, collections, platform usage, and monthly reporting, while coordinating with managers and the platform provider.

Requirements

A high school education and proficient computer skills are required, along with strong customer service and problem-solving abilities. The candidate should be able to manage competing tasks, handle conflict, adapt to a changing property management environment, and work both independently and as part of a team.

Benefits

• 37.5-Hour Work Week • Full-Time Weekday Work • Competitive Salary • Team-Oriented Workplace

Listed skills

• Collections · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Reporting · Preferred
• Multitasking · Preferred
• Accounting · Preferred
• Cold Calling · Preferred
• Conflict Resolution · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Vendor Relations
• Customer Service
• Cold Calling
• Complaint Management
• Problem Solving
• Conflict Resolution
• Program Management
• Marketing Support
• Accounting
• Collections
• Revenue Management
• Invoicing
• Reporting
• Spreadsheet Skills
• Computer Skills
• Multitasking

Job areas

• Administrative
• Management & Leadership
• Finance & Accounting
• Customer Service & Support
• Marketing