Sales Associate - Thirty Bench

#BeExtraordinary At Andrew Peller Limited (APL), our mission is to be Canada’s #1 branded wine and craft beverage company by delivering the perfect brand experience for every lifestyle and occasion. Through our commitment to excellence, honouring our roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. Step into your next extraordinary opportunity with our team at Thirty Bench! From personalized tastings that invite guests to sit down, settle in and stay for awhile, to intimate special events that pair wine, food and fun, we are seeking Sales Associates focused on creating memorable guest experiences. Join our team for this exciting opportunity running through September. What this teammate will be responsible for - Achieves/exceeds assigned Wine Club membership targets. Tinhorn only: Contributes to department Wine Club membership targets. Maximizes revenues per guest transaction (including up-selling) via a solid understanding of:property wines / property spirits / accessories / experiences / Wine Club membership benefits / events all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations Facilitates guided tour and tasting experiences for property guests Assists with processing guest sales (via POS system) and with Guest Relations bookings/reservations (via internal reservations systems) when required Understands and adheres to retail inventory control procedures (receiving, ordering, promotions, stocking, experience write-offs); participates in monthly retail inventory process Follows safe work procedures/practices; reports any unsafe working conditions/hazards to assigned Manager on Duty Responsible for ensuring the cleanliness and safety of the store product/tour route/experience locations at all times The skills, experience and knowledge this teammate will bring - Demonstrated Guest/Customer service excellence focus Post-secondary wine /spirits education or WSET an asset Experience working with computer based point of sale systems and handling cash an asset Smart Serve/Serving it Right Certification Ability to recognize when guests and team members would benefit from support and assistance; contributing to others’ initiatives without having to be asked First Aid certification an asset We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email [email protected] Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. This role is being posted to fill an existing vacancy.

The Sales Associate is responsible for driving Wine Club memberships and maximizing revenue through up-selling of wines, spirits, and experiences. They facilitate guided tours and tastings while managing POS transactions and retail inventory procedures.

Candidates should have a strong focus on guest service excellence and hold a Smart Serve or Serving it Right certification. Post-secondary wine education, WSET certification, and First Aid certification are considered assets.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Wine Knowledge
• Upselling
• POS Systems
• Cash Handling
• Inventory Control
• Guest Relations
• Tasting Facilitation
• Retail Sales
• Wine Club Management

• Retail
• Hospitality
• Food & Beverage
• Sales
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week