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AMA - Alberta Motor Association

Verified Job Source

Membership is what makes us unique

Edmonton, Alberta

Consumer Services
1,001–5,000 people

About

AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently. Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures. Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other! Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!

Open positions

Payroll Coordinator (8 Months)

Hybrid · Edmonton

The Payroll Coordinator will process biweekly payroll using Workday, ensuring accuracy in earnings, deductions, and tax remittances. They will also perform audits, manage payroll corrections, and provide guidance to employees and managers regarding payroll inquiries.

Training Specialist, Claims

Hybrid · Edmonton

Design, develop, and deliver engaging training programs for claims staff to support the transition to the Care-First model. Collaborate with leadership to identify training needs, create learning materials, and evaluate the effectiveness of training initiatives.

Sustainability Initiatives Manager (12 Months)

On-site · Edmonton

The Sustainability Initiatives Manager will develop and implement environmental programs while aligning them with organizational goals and business strategy. They will lead cross-functional teams, manage sustainability reporting, and educate stakeholders to drive meaningful environmental change.

Retail Support Agent (6-months)

On-site · Sherwood Park

Provide exemplary customer service and support to members by managing retail transactions and membership products. Assist the Member Services team with administrative tasks, inventory, and transaction processing.

Centennial Exhibit Community Agent (4-6 months)

On-site · Edmonton

Act as the face of the Centennial Exhibit by welcoming visitors and sharing AMA's history through engaging storytelling. Support daily exhibit operations, including retail transactions, membership inquiries, and event coordination.

Marketing Specialist, Member Rewards (12 Month Position)

Hybrid · Edmonton

Develop and execute integrated marketing campaigns and annual plans to increase member engagement and awareness of AMA Rewards. Collaborate with cross-functional teams and external partners to translate business goals into compelling narratives and measurable results.

Marketing Coordinator, Member Rewards (14 Month Position)

Hybrid · Edmonton

The coordinator will support the planning and execution of multi-channel marketing campaigns for AMA Rewards across digital, email, and in-centre platforms. Key duties include managing creative briefs, coordinating with partners, and analyzing campaign data to improve effectiveness.

Accountant (18 Month Position)

Hybrid · Edmonton

The role involves preparing accurate monthly, quarterly, and annual financial statements and reports. Additionally, the accountant will analyze business operations, trends, and costs to provide actionable financial information and tax advice.

Retail Support Agent (6-months)

On-site · St. Albert

Provide exemplary customer service and support to members by handling retail transactions and promoting AMA products. Perform administrative tasks including document printing, inventory counts, and assisting with member needs.

Senior Product Owner (12-months)

Hybrid · Edmonton

The Senior Product Owner is responsible for translating business needs into structured product specifications and managing the product development backlog. They bridge the gap between business stakeholders and engineering teams to ensure the delivery of functional product increments.

Retail Support Agent (6-months)

On-site

YOU'RE ALL ABOUT going THAT extra MILE TO help OTHERS. The Opportunity Are you the kind of person who always gets stopped on the street and asked for directions? You know, one of those friendly, approachable types who always have a smile on their face and are ready to help someone in need. If this sounds like you, then you’re just the kind of person we’re looking for in our Member Services team. We need someone who can provide exemplary customer service and support to our Member Services Teams. A welcoming face who goes above and beyond to help our members with retail items and membership pro…

Retail Support Agent (6-months)

On-site

YOU'RE ALL ABOUT going THAT extra MILE TO help OTHERS. The Opportunity Are you the kind of person who always gets stopped on the street and asked for directions? You know, one of those friendly, approachable types who always have a smile on their face and are ready to help someone in need. If this sounds like you, then you’re just the kind of person we’re looking for in our Member Services team. We need someone who can provide exemplary customer service and support to our Member Services Teams. A welcoming face who goes above and beyond to help our members with retail items and membership pro…