Business System Analyst
Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. 5+ years of experience as a Business Systems Analyst or Business Analyst. Hands-on experience with Google Customer Engagement Suite (Google CES) is mandatory. Strong experience in business process analysis, requirements gathering, and documentation. Experience writing user stories, acceptance criteria, use cases, and functional specifications. Knowledge of Agile/Scrum methodologies. Excellent analytical, communication, and stakeholder management skills. Experience working with Jira, Conflu…
- On-site
- Posted Jul 20, 2026
- 1 position
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Job summary
Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. 5+ years of experience as a Business Systems Analyst or Business Analyst. Hands-on experience with Google Customer Engagement Suite (Google CES) is mandatory. Strong experience in business process analysis, requirements gathering, and documentation. Experience writing user stories, acceptance criteria, use cases, and functional specifications. Knowledge of Agile/Scrum methodologies. Excellent analytical, communication, and stakeholder management skills. Experience working with Jira, Confluence, Azure DevOps, or similar collaboration tools.
What you’ll do
The role involves performing business process analysis, gathering requirements, and creating detailed documentation such as user stories and functional specifications. You will also manage stakeholders and utilize collaboration tools to support business systems.
Requirements
Candidates must have a bachelor's degree in a related field and over 5 years of experience as a Business Systems Analyst. Mandatory hands-on experience with Google Customer Engagement Suite is required alongside knowledge of Agile methodologies.
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Business Process Analysis
- Requirements Gathering
- Documentation
- User Stories
- Acceptance Criteria
- Use Cases
- Functional Specifications
- Agile
- Scrum
- Stakeholder Management
- Analytical Skills
- Communication Skills
- Google Customer Engagement Suite
- Jira
- Confluence
- Azure DevOps
Additional details
- Minimum education
- Bachelor’s degree
- Minimum experience
- 5+ years