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Casual - Media Services Assistant

  • Victoria, BC
  • On-site
  • Posted Oct 27, 2026
  • 1 position

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Employment type
Temporary
Experience level
Entry, Junior · 0+ years
Posting language
English
Working hours
40 hours per week
Seniority
Entry level

Job summary

Support classroom technology used for teaching and learning, including troubleshooting and equipment setup. Deliver, set up, and retrieve event technology equipment, and assist with webcasting and videorecording services.

Job details

Reporting formally to the Team Lead, Media Services and receiving day to day guidance from the Media Services Clerk, the Media Services Assistant supports classroom technology used to aid learning and teaching on campus; event technology equipment rental delivery and pickup, event technology equipment setup and teardown; and provides support for Media services such as webcasting and videorecording services. This position requires sufficient strength, stamina and coordination to perform related manual physical activities in order to set up, tear down, or repair equipment; a valid BC Driver’s License is required for the safe operation of motor vehicles to navigate the university and provide equipment as required in the delivery of Media services. Skills This role requires excellent customer service skills, classroom technology troubleshooting abilities, the ability to work independently and on a team, reliability, initiative, time management capability, and continuous on the job learning. Strong attention to detail and ability to maintain concentration in a constantly interrupted, multi-tasking environment. Ability to remain calm and professional while problem solving in high-stress situations, often in view of large classrooms of faculty and students. Dedication to customer service including ability to be punctual. University Systems’ Values are: Teamwork, Customer Satisfaction, Communication & Information Sharing, Continuous Learning, Improvement Coaching and Mentoring, Balance Home and Work, Accountability. Specialized Knowledge/Education At least 1 year post-secondary education and familiarity with the post-secondary academic environment. Valid BC Class 5 Driver's License Experience A minimum of one year experience working in an event technology support related position for a post-secondary institution or comparable environment. Experience must include demonstrated working knowledge of common operating system based laptops, tablets and desktops; iOS and Android devices; and classroom technology used to aid learning and teaching.

What you’ll do

Support classroom technology used for teaching and learning, including troubleshooting and equipment setup. Deliver, set up, and retrieve event technology equipment, and assist with webcasting and videorecording services.

Requirements

Requires at least one year of post-secondary education, familiarity with the post-secondary academic environment, a valid BC Class 5 Driver’s License, and at least one year of relevant event technology support experience. Candidates must have working knowledge of laptops, tablets, desktops, iOS and Android devices, and classroom technology, as well as the physical ability to handle equipment.

Listed skills

  • Time management · Preferred
  • Customer service · Preferred
  • Teamwork · Preferred
  • Problem solving · Preferred
  • Reliability · Preferred
  • Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer Service
  • Classroom Technology Troubleshooting
  • Event Technology Support
  • Equipment Setup and Teardown
  • Webcasting
  • Videorecording
  • Operating System-Based Devices
  • iOS
  • Android
  • Teamwork
  • Independent Work
  • Reliability
  • Initiative
  • Time Management
  • Attention to Detail
  • Problem Solving

Job areas

  • Creative & Media
  • Technology
  • Education
  • Customer Service & Support
  • Logistics

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