Building Monitor

Job summary

Lead and supervise staff and volunteers, and monitor participants and visitors at the Newmarket Seniors’ Meeting Place to maintain a safe, welcoming, and inclusive environment. Provide customer service, respond to emergencies, and liaise with recreation staff about operational matters.

Job details

Job Description Working with the Town of Newmarket’s Recreation and Culture Team, means the opportunity to make a difference and connect with your community! Working in Recreation means being apart of something special, gaining valuable work experience and learning new skills. We are looking for dedicated individuals who enjoy working with others with a passion to deliver high quality programs, events and services. One thing is for certain, you will love the experience and our participants will too! The Successful Candidate Will Provide leadership and supervision to staff and volunteers at the Newmarket Seniors’ Meeting Place during the evening and weekends. Monitor and supervise participants and visitors within the Newmarket Seniors' Meeting Place to ensure a safe, welcoming, and inclusive environment. Provide excellent customer service by responding to inquiries from participants, members, and the general public. Responds to emergency situations including performing first aid and/or arranging for medical assistance, as required. Liaises with Recreation Programmer and/or Program Coordinator on matters related to the Newmarket Seniors’ Meeting Place. For full listing of duties and responsibilities, please see the attached Job Description. Job Requirements Demonstrated leadership and supervisory experience in a recreation, community services, customer service, or related environment, with the ability to effectively coach, support, motivate, and evaluate staff and volunteers. Demonstrated experience planning, coordinating, and delivering recreation programs and services. Strong customer service skills with the ability to interact professionally, courteously, and effectively with participants, members, volunteers, staff, caregivers, and the general public. Excellent communication and interpersonal skills, including the ability to provide clear instruction, resolve conflicts, respond to inquiries, and foster positive relationships with a diverse range of individuals. Ability to work independently and exercise sound judgment when responding to operational issues, participant concerns, emergencies, and unexpected situations. Availability to work evenings, weekends and special events. Due to the nature of the contacts of this position a Police Vulnerable Sector Check satisfactory to the Town is required. Current Intermediate First Aid & CPR-C certification required. Non-Violent Crisis Intervention (NVCI) certification or equivalent is required. Please Note: Certifications are not required at time of application but must be obtained prior to job commencement. The Town of Newmarket may offer opportunities for certification. Disclaimer: Candidates whose Standard First Aid certification expires after June 22, 2026 must renew their certification through a WSIB-approved provider and obtain the new Intermediate First Aid with CPR-C certification at candidates own cost.

What you’ll do

Lead and supervise staff and volunteers, and monitor participants and visitors at the Newmarket Seniors’ Meeting Place to maintain a safe, welcoming, and inclusive environment. Provide customer service, respond to emergencies, and liaise with recreation staff about operational matters.

Requirements

Candidates need leadership and supervisory experience, experience planning and delivering recreation programs, and strong customer service, communication, and interpersonal skills. They must be available evenings, weekends, and special events, and obtain a satisfactory Police Vulnerable Sector Check, Intermediate First Aid and CPR-C, and NVCI or equivalent certification before starting.

Listed skills

• Leadership · Preferred
• Customer service · Preferred
• Communication · Preferred
• interpersonal skills · Preferred
• Conflict Resolution · Preferred
• First Aid · Preferred
• CPR · Preferred
• crisis intervention · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Staff Supervision
• Volunteer Supervision
• Recreation Program Coordination
• Customer Service
• Communication
• Interpersonal Skills
• Conflict Resolution
• Emergency Response
• First Aid
• CPR
• Crisis Intervention
• Independent Judgment
• Inclusive Environment
• Participant Safety

Job areas

• Sports & Recreation
• Management & Leadership
• Customer Service & Support
• Government & Public Sector
• Security & Safety