Direct Support Professional FT

Job summary

The Direct Support Professional is responsible for the day-to-day supervision, monitoring, and delivery of services to individuals who are Deaf or Hard of Hearing. This includes implementing treatment plans, managing daily living routines, and documenting progress to support behavioral and developmental goals.

Job details

TITLE: Direct Support Professional POSITION STATUS: Full-time (Union) Temporary SCHEDULE: Saturday, Sunday, Monday, Tuesday, Wednesday - 2pm to 10pm REPORTS TO: Program Manager WHO ARE WE: The Bob Rumball Canadian Centre of Excellence for the Deaf (formerly the Bob Rumball Centre for the Deaf) was the first facility of its kind, and for over 30 years has provided the Deaf Community a space without communication barriers. Within this space an educational, independent living, and a social environment for the Deaf has blossomed. From its starting point as a community recreation facility, the Bob Rumball Centre has expanded into offering a range of specialized services to those within the Deaf Community that require support. These include seniors’, those with developmental, physical, health, or mental health issues, infants and young children, and newcomers to Canada. Our mission as an organization is to provide care and opportunities in a communication-rich environment that enhances the quality of life of those we serve. We are a highly motivated, collaborative team on a mission to improve the quality of life for those we serve. WHY JOIN US: * Our perks include but not limited to robust benefits program (for eligible employees) * Access to sign language classes * Employee rewards & recognition program * Comprehensive training and development, internal progression, and an opportunity to give back to the community. POSITION SUMMARY: Reporting to the Program Manager, and working as part of a multi-disciplinary team, this position is responsible for the day-to-day supervision, monitoring and delivery of service. We provide intensive community based support to individuals who are Deaf or Hard of Hearing, require a community rich setting, and who may display complex behavioral, mental health and developmental needs. PRIMARY DUTIES * Lead and/ or participate in treatment planning, service reviews, plan of care, program planning and evaluation meetings * Ensure that activities and daily support approaches are in accordance with agency mission, vision, values, strategic direction and policies with a goal of ensuring the highest quality of care * Ensure supportive, safe and predictable environment through the establishment of routines, limits and daily living skills * Implement daily programming activities consistent with ISP/PDP goals, track and report on progress * Participate in activities of day to day residential care including personal hygiene routines, daily activity schedule, operational duties and administrative duties * Effective management of caseload requirements and agency reporting expectations through data collection, trend analysis, client profile maintenance and documentation * Document, track and analyze data reporting findings to the Behavioral Therapist and Program Manager * Implement strategies targeted to reduce behavior, track and report progress * Consistently comply with clinical and program plans including daily activity schedule * Administer medications consistent with Organization’s policies & procedures * Promote an evidence-based, best practice approach to care * Advocate on behalf of individuals and their specific needs/goals * Work collaboratively with team and individual’s service team; dedicating one’s self to excellent service * Physical activities including, but not limited to, lifting, bending and prolonged standing * Varying schedule including days, evenings and occasional weekends QUALIFICATIONS * DSW Diploma or related college degree or equivalent work acquired experience * Minimum 2 years’ experience working in a residential setting with Consumers with developmental disabilities, mental health needs and/or dual diagnosis * Knowledge and experience working within the deaf community and fluency in ASL * Certificate as a Registered Behavior Technician an asset * Previous ABA training and/or experience preferred * Knowledge and experience working with clinical professionals as it relates to mental health and/or behavioral needs * Demonstrated leadership, creative problem solving abilities; good judgement and critical thinker * Advocates for and with the Individuals and deaf community at all times. * Experience managing nutritional needs of clients * Direct knowledge and experience working with individuals diagnosed with Autism Knowledge and/or experience using augmented communication tools * Demonstrated knowledge of DSO and developmental services sector * Excellent communication, literacy, interpersonal skills, and experience in computer literacy (e.g. Words, Excel, Outlook) * Knowledge and experience with report writing and data entry and experience managing nutritional needs of clients * Current Quality Assurance Measures, Safe Management, Medication Administration, and WHMIS certification and be able to actively participate in all trainings * Innovation, initiative and integrity * Physical capacity and ability to work 1:1 with clients with developmental disability * Valid Ontario Full G Driver’s License and clean driving record * French language/LSQ an asset Interested candidates please visit https://www.bobrumball.org/careers/ [https://www2.bobrumball.org/careers/] Please contact Human Resources at careers@bobrumball.org [careers@bobrumball.org] if you need accommodation at any stage of the application process. PLEASE QUOTE JOB POSTING NUMBER YOU ARE APPLYING FOR. We thank all applicants in advance, however, only candidates selected for an interview will be contacted. Posting Date: Oct 7, 2026 Closing Date: Oct 21, 2026 Start Date: Immediate

What you’ll do

The Direct Support Professional is responsible for the day-to-day supervision, monitoring, and delivery of services to individuals who are Deaf or Hard of Hearing. This includes implementing treatment plans, managing daily living routines, and documenting progress to support behavioral and developmental goals.

Requirements

Candidates must possess a DSW diploma or related degree and at least two years of experience in a residential setting with individuals having developmental or mental health needs. Fluency in American Sign Language (ASL) and a valid Ontario driver's license are required.

Benefits

• Robust benefits program
• Access to sign language classes
• Employee rewards & recognition program
• Comprehensive training and development
• Internal progression

Listed skills

• crisis intervention · Preferred
• case management · Preferred
• Mental Health Support · Preferred
• Critical Thinking · Preferred
• Leadership · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• ASL fluency
• Residential care
• Behavioral support
• Treatment planning
• Medication administration
• Crisis intervention
• Data collection
• Report writing
• Case management
• Autism support
• Developmental disability support
• Mental health support
• Critical thinking
• Leadership
• Computer literacy
• Communication
• Report Writing
• Good Driving Record
• Registered Behavior Technician (RBT)
• Advocacy
• Treatment Planning
• Administrative Functions
• Valid Driver's License
• Planning
• Self-Motivation
• Microsoft Excel
• Literacy
• American Sign Language (ASL)
• Augmentative And Alternative Communications
• Autism Spectrum Disorders
• Mental Health
• Management
• Computer Literacy
• Training And Development
• Creative Problem Solving
• Critical Thinking
• Data Collection
• Data Entry
• Hearing Disorders
• Sign Languages
• Developmental Disabilities
• Dual Diagnosis
• French Language
• Innovation
• Interpersonal Communications
• Medication Administration
• Microsoft Outlook
• Program Management
• Quality Assurance
• Trend Analysis

Job areas

• Social Services
• Healthcare
• Administrative
• Direct Support Professional
• Home Health Aide
• Home-based Personal Care Workers
• Home Health Aides
• Home Health and Personal Care Aides