ECOMM TTS - Sales Associate

Job summary

Responsible for receiving, handling, and storing products to ensure they are floor-ready for customers. This includes picking and packing customer orders and coordinating with third-party logistics providers to resolve shipment delays.

Job details

What You'll Do; As a Logistics Associate with Team Town Sports, you will be responsible for the receiving, handling, care, and storage of products to ensure that they are ready to serve our customers. Provide excellent customer service in all aspects of warehouse responsibilities. Handle all incoming shipments from third-party distributor and inter-store merchandise transfers. Maintains all warehouse processing and stock areas to ensure they are well organized and that all goods are easily accessible at all times. Performs replenishment functions ensuring all goods are “floor-ready”. Complete picking and packing of customer orders in a timely manner. Communicate status of orders, inquiries, and issues via telephone and electronic messaging. Investigate possible delays in shipments and follow-up with third party logistics providers and open investigations. What You'll Bring; A love of sport and are a coach, athlete, and player in team sports. A genuine passion for serving the public and ensuring that all customers are cared for. Attention to detail. Ability to multitask. Ability to lift 50lbs. Basic computer skills. Who We Are; Team Town is Canada’s newest and leading destination for team sports. Our commitment is to bring top-quality team sports equipment to Canadians across the country. We cater to the needs of athletes of all skill levels and ages by providing them with the best possible gear and equipment to enhance their performance on the field, court, or rink. Team Town is a member of the Sporting Life Group, a Fairfax Financial Holdings Limited company, and is a leading Canadian sports lifestyle retail organization comprising iconic banners, Golf Town, Sporting Life, and Team Town. Operating from coast to coast, Golf Town, Sporting Life and Team Town’s fleet of stores inspire Canadians to get outside and live an active lifestyle, whether it’s playing some of Canada’s top golf courses, running through community trails, experiencing the exhilarating feeling of the hills, or any sports activity in between fit for the individual or whole family. Team Town Sports is an equal opportunity employer committed to providing accommodations for people with disabilities. In accordance with applicable laws, please advise a representative of the Human Resources team of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

What you’ll do

Responsible for receiving, handling, and storing products to ensure they are floor-ready for customers. This includes picking and packing customer orders and coordinating with third-party logistics providers to resolve shipment delays.

Requirements

Candidates should have a passion for sports and public service, with the ability to lift 50lbs. Basic computer skills and strong attention to detail are required.

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Receiving
• Inventory Management
• Customer Service
• Order Picking
• Packing
• Logistics Coordination
• Multitasking
• Attention To Detail
• Basic Computer Skills
• Heavy Lifting

Job areas

• Logistics
• Retail
• Sports & Recreation
• Customer Service & Support