Accounts Receivable Administrator

Mississauga, ON Accounts Receivable Administrator (Contract, 12 months) This position has direct responsibility and accountability for the Accounts Receivable Administrator function. Responsibilities: Collection calls and/or correspondence with customers, with special emphasis on delinquent accounts and DSO results Resolving collection issues, processing customer credit memos, reviewing account adjustments, resolving client accounts discrepancies, billing and short payment issues, verifying discrepancies by and resolve clients’ billing issues Monitoring and maintenance of complete AR portfolio New account setup Monitor customer credit terms Establish and track customer payment plans Managing COD accounts Monitoring and releasing of held orders and monitoring, processing and reconciliations of all incoming cheque, wire, EFT and Credit Card payments, ensuring accuracy of all cash applications and preparing bank deposits Positive and collaborative interaction with external and internal customers Enlisting the efforts of sales and senior management when necessary to accelerate the collection process. Preparation of various AR reporting for Finance Manager or Director of Finance, including Monthly statements run and mailing Assisting and occasional backup to the Sales Analyst & Customer Loyalty function and participation in team planning meetings More about you: Experience in Accounts Receivable administration and collections with some accounting background Knowledge of billing and Collections procedures Commitment to excellent customer service Good working knowledge of Excel, Word, Outlook and SAP Strong attention to detail, goal oriented with strong ethics Excellent written and verbal communication abilities Ability to work in a team environment Ability to prioritize and manage multiple responsibilities Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you! We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone, please contact Sonova HR. What we offer: Exciting and challenging work environment Collaborative culture Opportunities for continuous self-improvement Opportunities for flexible hybrid model work environment A company that values diversity and inclusion Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions Mentorship program and career development plans This role's pay range is between:$60,800/yr - $65,000/yr. Sonova Canada is now a certified Great Place to Work® May 2024- May 2025. How we work: At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

The Accounts Receivable Administrator is responsible for managing the full AR portfolio, including collection calls, billing, and resolving client account discrepancies. They also handle cash applications, monitor customer credit terms, and prepare financial reports for management.

Candidates should have experience in accounts receivable and collections with a solid understanding of billing procedures. Proficiency in Microsoft Office and SAP is required, along with strong communication skills and the ability to work collaboratively in a team.

• Wellness benefit • Paramedical services • Competitive compensation • Variable component • Employer match on pension contributions • Mentorship program • Career development plans • Hybrid work environment

Identified from the job description. Confirm important requirements above.

• Accounts receivable
• Collections
• Billing
• Account reconciliation
• Credit memos
• Cash application
• Excel
• Word
• Outlook
• SAP
• Customer service
• Communication
• Attention to detail
• Time management
• Teamwork
• Reporting

Minimum experience

2+ years

Apply by

Sep 10, 2026