Advancing the genomics sector through custom software solutions.
Victoria, BC
Advance the genomics industry. Engineering Digital Transformation for Complex Clinical & Life Science Labs Semaphore focuses on supporting the lab informatics needs of R&D and molecular biology laboratories across Europe and North America. Our clients are cutting-edge laboratories advanced workflows and technologies to provide critical medical services, customer-direct services, and research.
Remote · Canada
The role involves triaging Tier 1 technical issues and resolving or escalating customer queries for the Labbit product. Additionally, the analyst will create technical documentation and knowledge bases to improve customer success processes.