Donor Ministry Representative

Job summary

Respond to donor inquiries by phone and email, process donations, maintain accurate donor records, and build relationships with donors in coordination with Ministry Fund Developers. Support donor appreciation and follow-up, Sponsor Me campaigns, ministry events, and the team’s daily prayer ministry.

Job details

Calgary, AB Casual Temporary Last Modified: 9/30/26 Job Description Do you enjoy connecting with people and providing excellent support? Do you have a heart for ministry and a desire to see the Gospel shared around the world? If you are looking for an opportunity to combine your communication skills, servant heart, and passion for ministry, we invite you to apply for the Donor Ministry Representative position with Samaritan’s Purse Canada. Samaritan’s Purse is a Christian international relief organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan’s Purse has helped meet the needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God’s love through His Son, Jesus Christ. As a Donor Ministry Representative, you will be a vital link between our organization and our generous partners who support our mission. You will be a warm and welcoming voice, responding to donor inquiries, processing donations, and building meaningful relationships. This role is more than just administrative support; it's an opportunity to minister to those who make our work possible and demonstrate gratitude for their partnership. As an integral member of the Donor Ministry Team, this individual will contribute to our mission through dedicated support of our donors and participation in daily prayer ministry. The successful candidate will fulfill a casual contract until mid-January, 2027 in the Calgary head office. Responsibilities Responds promptly and respectfully to donor calls, providing information on ministry initiatives, donations, tax receipts, corrections, mailings, and recurring donation setup Cultivates ongoing relationships with donors in coordination with the Ministry Fund Developers Effectively manages the general email inbox, ensuring all inquiries receive a timely response or are directed to the appropriate team member Updates and maintains accurate donor records to reflect appropriate contact requirements and reports Identifies and communicates with the Ministry Fund Developers regarding donors who have expressed an interest in specific ministry activities or information Assists with outbound phone calls and follow-up with donors as necessary Creates and maintains a program of thanking and encouraging donors through the personalization of standard cards or letters Supports and monitors Sponsor Me campaigns Supports the Donor Development team as required at ministry events Qualifications Qualified applicants must be committed to Christian values and precepts and be in agreement with the Samaritan’s Purse Statement of Faith Post-secondary diploma and/or experience in Office Administration Experience in a call center environment Experience in a fundraising environment is an asset Proficient in Microsoft Office Suite Detail-oriented, consistent, accurate, and efficient Excellent communication and interpersonal skills, both written and verbal Ability to work independently with minimal supervision, while also being a team player Proven ability to maintain confidentiality of records and information Note: Candidates must be legally authorized to work in Canada. Application Deadline: Open until all positions are filled. Staff must be in agreement with the Samaritan’s Purse Statement of Faith and be committed to Biblical values, precepts and conduct. We thank all applicants for their interest; however, only qualified candidates will be contacted for an interview. No phone calls please. Apply for Donor Ministry Representative Donor Ministry Representative SAMARITAN'S PURSE CANADA Thank you for your interest in this job position. Please fill out the form below in its entirety as only fully completed applications will be accepted. Name * First * Middle Last * Email * 0/254 Phone * Country * 6/20 Full Address * Address Line 1 * 0/100 Address Line 2 0/100 City * 0/50 Province * No data to display Postal Code * 0/20 Highest Education Level * No data to display Languages Spoken * No data to display English French Arabic Bengali Cantonese Dutch German Hindi Italian Japanese Korean Mandarin Portuguese Russian Spanish Swedish Skills * Please list all skills relevant to the job position you are applying for. 0/1000 Certification(s) Include only certification titles. No attachment required. 0/200 Other relevant information. Please add any other relevant information. 0/4000 Resume * Drag and drop a file here or click the button below to select a file to upload. Select File Select File Cover Letter * Drag and drop a file here or click the button below to select a file to upload. Select File Select File Are you eligible to work in Canada? * No Yes Do you know anyone who has been or is still employed by Samaritan's Purse Canada? * No Yes Please describe any previous involvement (volunteer work or employment) you have had with Samaritan's Purse Canada. 0/500 Why are you interested in working with Samaritans Purse Canada? * 0/500 We may retain your application information for up to two years and may contact you if a suitable position becomes available. ⁠ Privacy Acknowledgement By Submitting This Application, You Acknowledge And Consent That: Your personal data will be collected, processed and stored on servers located in Canada as described in our Privacy Policy and Depending on your location and the position for which you are applying, we may share your personal data securely with our International Headquarters- located in Boone, North Carolina. Please visit our Privacy Policy to read more about how you can withdraw your consent or exercise other rights you may have with respect to your personal data. Web Form Privacy Notice Personal information we collect: When you submit this form, Samaritan’s Purse Canada (SPC) will collect the personal information you choose to provide us within the form fields. Why we collect and use your information: We request the personal information needed to administer this program and deliver our services. This form may also provide you with opportunities for us to connect with you and provide other resources. Sharing your information: SPC may need to share the personal information you provide to administer aspects of our programs and deliver services. Your personal information may be shared with trusted community partners, local government, churches and other not-for-profit organizations. Our privacy practices: The collection, use and disclosure of your personal information is subject to our Privacy Policy You may request updates to your personal information or inquire about our privacy practices at any time via our Privacy Manager (1.800.663-6500 or privacymanager@samaritan.ca) By voluntarily providing your personal information and submitting this form, you consent and agree to SPC’s collection and use of your personal information. Job Description Do you enjoy connecting with people and providing excellent support? Do you have a heart for ministry and a desire to see the Gospel shared around the world? If you are looking for an opportunity to combine your communication skills, servant heart, and passion for ministry, we invite you to apply for the Donor Ministry Representative position with Samaritan’s Purse Canada. Samaritan’s Purse is a Christian international relief organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan’s Purse has helped meet the needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God’s love through His Son, Jesus Christ. As a Donor Ministry Representative, you will be a vital link between our organization and our generous partners who support our mission. You will be a warm and welcoming voice, responding to donor inquiries, processing donations, and building meaningful relationships. This role is more than just administrative support; it's an opportunity to minister to those who make our work possible and demonstrate gratitude for their partnership. As an integral member of the Donor Ministry Team, this individual will contribute to our mission through dedicated support of our donors and participation in daily prayer ministry. The successful candidate will fulfill a casual contract until mid-January, 2027 in the Calgary head office. SAMARITAN'S PURSE CANADA SAMARITAN'S PURSE CANADAPlease list all skills relevant to the job position you are applying for.Include only certification titles. No attachment required.Please add any other relevant information.

What you’ll do

Respond to donor inquiries by phone and email, process donations, maintain accurate donor records, and build relationships with donors in coordination with Ministry Fund Developers. Support donor appreciation and follow-up, Sponsor Me campaigns, ministry events, and the team’s daily prayer ministry.

Requirements

Applicants must support Christian values and agree with Samaritan’s Purse’s Statement of Faith. A post-secondary diploma and/or office administration experience is required, along with call center experience, Microsoft Office proficiency, strong communication and interpersonal skills, accuracy, confidentiality, and the ability to work independently and as part of a team; fundraising experience is an asset.

Listed skills

• Customer service · Preferred
• written communication · Preferred
• interpersonal skills · Preferred
• Microsoft Office Suite · Preferred
• Fundraising · Preferred
• Attention to detail · Preferred
• Time management · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Donor Relations
• Customer Service
• Verbal Communication
• Written Communication
• Interpersonal Skills
• Donation Processing
• Donor Record Management
• Email Management
• Microsoft Office Suite
• Call Center Experience
• Fundraising
• Attention to Detail
• Confidentiality
• Time Management
• Independent Work
• Teamwork

Job areas

• Customer Service & Support
• Administrative
• Social Services