Policy & Process Writer

Job summary

The Policy & Process Writer will research, draft, and standardize organizational policies, procedures, and workflows to ensure operational consistency. They will collaborate with subject-matter experts to identify gaps and translate complex regulatory requirements into clear, practical documentation.

Job details

Policy & Process Writer Chilliwack, BC | Full-Time, 6-Month Term Contract $38.00–$45.00/hour dependent on experience Ruth & Naomi’s Mission is looking for an experienced Policy & Process Writer to help strengthen and standardize policies, procedures, and operational processes across our growing organization. Reporting to the Director of People & Culture, this specialized six-month contract role will work closely with leaders and subject-matter experts across departments to understand current practices, identify gaps and inconsistencies, and translate complex operational, regulatory, and accreditation requirements into clear, practical documentation. What You’ll Do • Research, draft, revise, and standardize organizational policies, procedures, guidelines, and supporting documentation • Review existing documentation to identify gaps, duplication, inconsistencies, and outdated information • Meet with leaders and subject-matter experts to understand and map current workflows and operational practices • Develop clear procedures, workflows, templates, checklists, and supporting tools • Translate legislative, regulatory, accreditation, and operational requirements into practical documentation • Support accreditation, compliance, and quality initiatives • Establish consistent standards for policy documentation, review cycles, and document control • Coordinate stakeholder input and facilitate policy and process reviews • Manage multiple projects and independently drive work through to completion What You’ll Bring • Post-secondary education in Business Administration, Human Resources, Communications, Public Administration, Quality Management, or a related field • Demonstrated experience developing organizational policies, procedures, and process documentation • Experience with accreditation, quality assurance, or regulated environments strongly preferred • Exceptional professional and technical writing skills • Strong process-mapping, analytical, and critical-thinking abilities • Strong project-management and organizational skills • Excellent interviewing, facilitation, and stakeholder-management skills • Ability to turn complex information into clear, practical documentation • Ability to work independently, manage competing priorities, and consistently move projects forward • Experience in nonprofit, healthcare, social services, or another complex environment considered an asset Compensation • $38.00–$45.00/hour, dependent on experience Why Join Us? This is an opportunity to make a meaningful organization-wide impact at a time of significant growth. You’ll help create greater clarity, consistency, and accountability across RAN by developing practical policies and processes that support our people and programs well beyond the six-month contract. Ruth & Naomi’s Mission is a Christian faith-based organization. The successful candidate must be comfortable working within a Christian organization and respectful of our mission and values. Schedule • Full-Time, on-site, 6-month contract • Monday–Friday, 8:00am–4:00pm, with some flexibility as needed • Travel between Ruth & Naomi’s Mission locations is required View the full Job Description HERE!

What you’ll do

The Policy & Process Writer will research, draft, and standardize organizational policies, procedures, and workflows to ensure operational consistency. They will collaborate with subject-matter experts to identify gaps and translate complex regulatory requirements into clear, practical documentation.

Requirements

Candidates must possess post-secondary education in a relevant field such as Business Administration, Human Resources, or Communications. Demonstrated experience in developing organizational policies and exceptional technical writing skills are required for this role.

Listed skills

• Policy development · Preferred
• Quality assurance · Preferred
• Regulatory Compliance · Preferred
• Communication · Preferred
• Process Mapping · Preferred
• Critical Thinking · Preferred
• Project management · Preferred
• Facilitation · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Technical writing
• Policy development
• Process mapping
• Workflow analysis
• Project management
• Stakeholder management
• Quality assurance
• Accreditation compliance
• Analytical skills
• Critical thinking
• Facilitation
• Documentation standardization
• Regulatory compliance
• Communication
• Business administration
• Accountability
• Workflow Management
• Organizational Skills
• Process Mapping
• Document Control
• Research
• Business Administration
• Social Work
• Checklists
• Critical Thinking
• Public Administration
• Project Management
• Quality Assurance
• Quality Management
• Stakeholder Management
• Technical Writing
• Templates
• Non-Profit Organization

Job areas

• Social Services
• Human Resources
• Management & Leadership
• Administrative
• Policy Processor
• Writer
• Authors and Related Writers
• Writers and Authors

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