Bowline Health - Casual Recovery Coach

Casual Recovery Coach Bowline Health Bowline Health provides essential recovery coaching services for individuals living with addiction. With in-person and virtual care options, we ensure that participants receive appropriate recovery support without unnecessary delays. Our mission is to improve the well-being of individuals by leveraging cutting-edge technology and evidence-based practices. We are seeking a compassionate and resourceful Casual Recovery Coach to join our team at the Calgary Navigation Centre, a frontline setting where individuals facing urgent and complex life challenges seek immediate support. This role is grounded in rapid-response resource connection, with elements of coaching and motivational support embedded in participant care. Reporting to the Recovery Coach Lead, the Casual Recovery Coach is a critical first point of contact for individuals facing substance use, homelessness, or other urgent challenges. The Casual Recovery Coach builds trust quickly, assesses participant needs in real time, and connects them to appropriate services and resources without delay. Key Responsibilities: Resource Navigation Provide frontline recovery coaching support within the support centre. Serve as the first point of contact for participants seeking support, conducting rapid assessments to determine urgent needs. Quickly connect participants to housing, treatment, medical, and social services, prioritizing safety and stabilization. Maintain up-to-date knowledge of community-based programs and services for immediate referral and access. Participant Advocacy Collaborate with participants to understand their goals and support their right to self-determination. Actively advocate on behalf of participants with service providers to overcome access barriers and systemic challenges. Coaching & Motivational Support Use motivational interviewing and trauma-informed approaches to support participants through early recovery or crisis stages. Documentation & Confidentiality Accurately document participant interactions, service plans, and outcomes in a timely and confidential manner. Support program reporting and data collection as required. Qualifications: Completion of a Recovery Coach, Peer Recovery Support Specialist, or equivalent peer training (strongly preferred). 1–2 years of experience in peer support, outreach, crisis work, or social services; lived experience of recovery is a significant asset. Deep understanding of substance use, homelessness, and the needs of marginalized populations. Demonstrated ability to navigate community resources and service systems effectively. Strong interpersonal communication, including active listening and non-judgmental engagement. Minimum two years of sustained recovery; must be able to pass random drug and alcohol screening. Proven ability to de-escalate crises and respond in high-pressure situations. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in a second language is an asset. Conditions of Employment Successfully complete and pass a Vulnerable Persons Criminal Record Check prior to initiating employment and annually thereafter.

The Recovery Coach serves as a first point of contact at the Calgary Navigation Centre to provide rapid assessments and connect participants to essential housing, medical, and social services. They also provide ongoing motivational support and advocacy to help participants navigate systemic barriers and achieve their recovery goals.

Candidates should have 1-2 years of experience in peer support, crisis work, or social services, along with completion of relevant recovery coach or peer training. A minimum of two years of sustained recovery is required, and the role necessitates the ability to pass a Vulnerable Persons Criminal Record Check.

Identified from the job description. Confirm important requirements above.

• Recovery coaching
• Motivational interviewing
• Trauma-informed care
• Crisis intervention
• Resource navigation
• Case management
• Active listening
• De-escalation
• Documentation
• Peer support
• Substance use support
• Advocacy
• Assessment
• Interpersonal communication
• Resourcefulness
• Trauma Informed Approaches
• Motivational Interviewing
• Compassion
• Motivational Skills
• Active Listening
• Social Work
• Confidentiality
• Data Collection
• Evidence-Based Practice
• Interpersonal Communications
• Relationship Building
• Coaching
• Peer Support

• Social Services
• Healthcare
• Recovery Coach
• Health and Wellness Coach
• Community Health Workers
• Health Education Specialists

Minimum education

Professional degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week