Rental Technician

RED Mountain Resort is now hiring Rental Technicians for the 2026/27 Winter Season! This position is responsible for outfitting guests with rental equipment appropriate for their skier/boarder type and skill level, with a mandate to provide as safe a guest experience as possible and create a fun and positive environment. MAJOR RESPONSBILITIES * Efficiently guide customer through rental process * Ensure rental agreements are completely filled out (to satisfy legal requirements) * Create a professional, positive impression for the beginner and seasoned guest alike * Maintain an orderly, safe and fun environment * Be knowledgeable about all Red Sports rental equipment and its proper use * Ensure guest understands how to operate bindings * Answer guests’ questions and concerns Equipment Set-up * Provide guest with appropriate equipment based on guest’s statistics * Accurately adjust bindings according to industry standard (must have binding certification) Processing School Groups * Preset skis for large groups before arrival * Transfer skis to outside racks in morning, prior to group’s arrival * Set up students with equipment who were not on preset list * Maintain orderly and steady flow of line up; process group quickly and efficiently Additional Tasks * Maintain clean, tidy, safe workspace * Relieve other staff for breaks (retail, service, high performance) * Inventory equipment * Restock supplies * Wax and/or tune equipment as per service technician’s instructions KEY KNOWLEDGE, SKILLS AND ABILITIES Education * High School diploma * Post secondary education an asset Experience * Binding certification required (training provided). * Ski and/or snowboard product knowledge * Knowledge of Red Mountain Resort and its history an asset * Knowledge of Rossland and its history an asset * Customer service experience required * Cash handling and POS transaction processing required Physical and Other Requirements * Able to negotiate stairs * Able to lift heavy ski and snowboard equipment up to and down from racking systems and benches * Able to adjust ski and snowboard equipment * Able to be on feet for entire shift Skills and Abilities * Exceptional interpersonal skills * Good team player * Customer service-oriented * Ability to maintain a professional and safe environment * Ability to create a positive and fun atmosphere for guests * Ability to maintain a friendly, professional attitude in a high-pressure environment * Safety-oriented

The Rental Technician is responsible for outfitting guests with appropriate ski and snowboard equipment while ensuring a safe and positive experience. They must also manage rental agreements, process school groups, and maintain the cleanliness and organization of the rental workspace.

Candidates must have a high school diploma and possess or be willing to obtain binding certification. Strong customer service skills, physical stamina for lifting equipment, and the ability to work in a fast-paced environment are required.

• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• Cash handlingPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Binding certification
• Ski equipment knowledge
• Snowboard equipment knowledge
• POS transaction processing
• Cash handling
• Interpersonal skills
• Teamwork
• Safety-oriented
• Equipment maintenance
• Inventory management
• Problem solving
• Product Knowledge
• Cash Handling
• Professionalism
• Lifting Ability
• Customer Service
• Interpersonal Communications
• Statistics
• Transaction Processing (Business)
• Wax

• Hospitality
• Customer Service & Support
• Retail
• Sports & Recreation
• Rental Technician
• Hunter / Trapper
• Hunters and Trappers
• Fishing and Hunting Workers

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week