Retail Team Lead, Kildonan Place

Job summary

The Team Lead will guide staff and oversee daily shop operations, including merchandising and customer service, to ensure efficiency. They will work closely with Shop Management to drive sales and maintain company standards at the pop-up location.

Job details

Craving a dream job? Join one of Canada's Top Employers. Purdys Chocolatier is delighted to have been voted by our employees as one of Canada's Best Employers. This esteemed award is a testament to the rich texture of our history and our more than 115 years of dedication to quality, trust,and supportive work environment. Job type: Part-time, 6-Month Contract Hours are estimated to be: 24 hours per week Expected hourly pay: $18.65 per hour Do you love chocolates? As a proud Canadian Chocolatier, we create connection and joy through the power of chocolate and have a great deal of fun doing so. We truly value diversity in our workforce and therefore, welcome applicants of all ethnic groups, genders, races, religions, abilities, and backgrounds. Job Overview: We are looking for an enthusiastic Team Lead to help lead our team to success at our new pop-up shop in Kildonan Place. The successful candidate will begin training mid October in a shop near by, with the new shop expected to open in late October. The Team Lead reports to Shop Management and works closely with them to ensure all merchandising, customer service, and shop operations are carried out efficiently and in accordance with company policies and guidelines. You will be guiding the staff, however, you will not be responsible for hiring or discipline. Your success will come from your ability to engage with customers, drive sales, and work in a team environment. This is a position that requires availability for all types of shifts, including weekdays, weekends, evenings and holidays. There is potential for this position to become permanent based on business needs and performance. Please apply online. You will be a good fit if you are: Passionate about chocolate and have a leadership experience in a fast-paced retail/hospitality industry Self-motivated and driven for results, enthusiastic about selling a quality product Dedicated to providing a great customer experience Energetic and enjoy meeting new people Excited about working with a team and building a career and growing within Purdys Chocolatier Available to work a variety of shifts Get ready to enjoy: Active Lifestyle Reimbursement Program Tuition Reimbursement Program Employee discount Extended Health & Dental Plan Sick Days Profit Sharing Ready to dive deeper? Check out our Instagram, TikTok or Facebook. We appreciate the interest of all applicants, and while we wish we could personally reach out to everyone, we can only contact those selected for an interview. We genuinely care about providing reasonable accommodations to job applicants with disabilities. If you require assistance or an accommodation due to a disability, please reach out to us via email at resumes@purdys.com. We're here to help!

What you’ll do

The Team Lead will guide staff and oversee daily shop operations, including merchandising and customer service, to ensure efficiency. They will work closely with Shop Management to drive sales and maintain company standards at the pop-up location.

Requirements

Candidates should have leadership experience in a fast-paced retail or hospitality environment and a passion for chocolate. Availability for a variety of shifts, including weekends, evenings, and holidays, is required.

Benefits

• Active Lifestyle Reimbursement Program • Tuition Reimbursement Program • Employee discount • Extended Health & Dental Plan • Sick Days • Profit Sharing

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Leadership · Preferred
• Sales · Preferred
• Communication · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Retail operations
• Customer service
• Sales
• Merchandising
• Team management
• Communication
• Problem solving
• Time management
• Energetic
• TikTok
• Self-Motivation
• Management
• Customer Service
• Selling Techniques
• Operations
• Team Leadership
• Teamwork
• Enthusiasm

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Sales
• Food & Beverage
• Retail Team Leader
• Store Lead
• Shop Sales Assistants
• Retail Salespersons