Pool Attendant (Winter)
Ensure the safety and security of guests using the hot tubs and pools while providing exceptional customer service and resort information. Maintain the cleanliness of the pool area, locker rooms, and decks, including managing towel services.
- On-site
- Panorama, BC
- Posted Jun 22, 2026
- 1 position
Job summary
You will act as our animated safety guru for our signature hot tubs & pools facility. You will sign in guests; provide towel service as well as actively providing our guests with resort information about our summer- activities, events, services & facilities. You will help monitor the conduct and activities of those using the pools. Essential Functions: Provide exceptional guest service safety and adherence to pool regulations. Be aware of any hazardous or dangerous situations at all times. Work cohesively with other attendants, Pools Facility Supervisor, and pool maintenance staff to ensure proper and safe conduct of all pool users. Assist in the maintenance and cleanliness of pool area, provide clean towels for guests and aid in the removal of used towels regularly. Monitor the Pool Lobby/Locker Rooms/Deck Area for dangerous situations, cleanliness, and potential problems. Follow and adhere to the Opening, Ongoing and Closing procedures and responsibilities that will be outlined and provided during training. As a valued member of the Pools Department, you may be required for duties within the Department but outside of your regular role. Experience/Requirements: Experience/Requirements: High School Diploma Previous Customer Service Must be able to lift 50 lbs Must be flexible with scheduling Able to work indoors & outdoors
What you’ll do
Ensure the safety and security of guests using the hot tubs and pools while providing exceptional customer service and resort information. Maintain the cleanliness of the pool area, locker rooms, and decks, including managing towel services.
Requirements
Candidates must have a high school diploma and previous customer service experience. Physical requirements include the ability to lift 50 lbs and flexibility to work both indoors and outdoors.
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Guest Service
- Safety Monitoring
- Facility Maintenance
- Conflict Resolution
- Communication
- Time Management
Job areas
- Hospitality
- Sports & Recreation
- Customer Service & Support
- Security & Safety
Additional details
- Minimum education
- High school
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week