OC

Ontario College of Pharmacists

Verified Job Source

Putting patients first since 1871

Toronto, Ontario

Public Safety
201–500 people

About

The Ontario College of Pharmacists (OCP), incorporated in 1871, is the registering and regulating body for the profession of pharmacy in Ontario. The College’s mandate is to serve and protect the public and hold Ontario’s pharmacists and pharmacy technicians accountable to the established legislation, standards of practice, code of ethics and policies and guidelines relevant to pharmacy practice. The College also ensures that pharmacies within the province meet certain standards for operation and are accredited by the College. Mission, Vision & Values: The College’s mission, vision and values, which guide and direct the operations of the College, are established by Council and are outlined in Council’s most current strategic plan. Mission: The Ontario College of Pharmacists regulates pharmacy practice to serve the interests, health and wellbeing of the public. Vision: A trusted, collaborative leader that protects the public and drives quality and safe pharmacy care and improved patient outcomes. Values: Accountability, Integrity, Transparency To learn more about the College and how we fulfill our mandate to protect the public, please visit our website at www.ocpinfo.com. Social Media Terms of Use: www.ocpinfo.com/social-media-terms-of-use/

Open positions

Complaints & Resolutions Officer - 9 Month Contract

Hybrid

The above Salary Range is our Hiring Range which is commensurate with experience Employment Status: Contract/Full Time Type of Position: BackFill Location: Hybrid Number of Vacancies: 1 Position Summary The Complaints and Resolutions Officer receives and manages all incoming Complaints from the time the criteria for a filed Complaint are met to when the Complaint is disposed of via Early Complaints Resolution, or via investigation reported to the Inquiries Complaints and Reports Committee (“ICRC”). The Complaints and Resolutions Officer identifies appropriate cases for Early Complaints…