Complaints & Resolutions Officer - 9 Month Contract
Hybrid
The above Salary Range is our Hiring Range which is commensurate with experience Employment Status: Contract/Full Time Type of Position: BackFill Location: Hybrid Number of Vacancies: 1 Position Summary The Complaints and Resolutions Officer receives and manages all incoming Complaints from the time the criteria for a filed Complaint are met to when the Complaint is disposed of via Early Complaints Resolution, or via investigation reported to the Inquiries Complaints and Reports Committee (“ICRC”). The Complaints and Resolutions Officer identifies appropriate cases for Early Complaints…