Job summary

The role involves monitoring overdue customer accounts, coordinating collection activities, and optimizing cash flow. The agent will collaborate with internal teams to resolve billing disputes and maintain strong customer relationships.

Job details

The role involves monitoring overdue customer accounts, coordinating collection activities, and optimizing cash flow. The agent will collaborate with internal teams to resolve billing disputes and maintain strong customer relationships. Candidates need 3 to 5 years of experience in collections or accounts receivable and proficiency in Excel and ERP systems. English proficiency is required for communication with teams in Ontario and the United States.

What you’ll do

The role involves monitoring overdue customer accounts, coordinating collection activities, and optimizing cash flow. The agent will collaborate with internal teams to resolve billing disputes and maintain strong customer relationships.

Requirements

Candidates need 3 to 5 years of experience in collections or accounts receivable and proficiency in Excel and ERP systems. English proficiency is required for communication with teams in Ontario and the United States.

Benefits

Hybrid Work Opportunities
Continuous Improvement Projects
Professional Growth and Learning Opportunities

Listed skills

ERP systems · Preferred
Problem solving · Preferred
Attention to detail · Preferred
Accounts receivable · Preferred
Negotiation · Preferred
Communication · Preferred
Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

Collections Management
Credit Management
Accounts Receivable
Negotiation
Problem Solving
Account Reconciliation
Excel VLOOKUP
Excel Pivot Tables
Outlook
ERP Systems
Bilingualism
English Proficiency
Diplomacy
Organizational Skills
Attention To Detail
Communication

Job areas

Finance & Accounting
Customer Service & Support
Manufacturing
Administrative