Casual Front Desk Clerk

EMPLOYMENT OPPORTUNITY Casual Front Desk Clerk, On-Call M’akola Housing Society Langford, BC – Jesken Aerie Position Summary The Casual Front Desk Clerk will report to the Assisted Living Manager and manage the reception area while providing a warm and friendly environment for all residents, guests, and employees. The Casual Front Desk Clerk will be responsible for a wide range of administrative tasks while supporting the front desk. The casual front desk clerk shifts are as follows: Front Desk Clerk - $26.31 per hour 8:00 am to 4:00 pm 4:00 pm to 12:00 am 12:00 am to 8:00 am ($2.50 premium) Qualifications Grade 12 or equivalent Courses or training in customer service, office systems and procedures 1-2 years of experience working in hospitality preferably in a congregate/assisted living setting Experience working in and with the Indigenous communities and Indigenous people is an asset Courses required and paid for by M’akola: Occupational Level 1 First Aid Level 1 Certificate Food Safe Level 1 Certificate WHMIS Certificate Other Follow M’akola Housing Society and Assisted Living policies and procedures Provide a clear criminal record check To view the full job description and the list of responsibilities click here. Who We Are M’akola Housing Society (MHS) is an Indigenous affordable housing provider committed to supporting vibrant, diverse communities in British Columbia. We strive to create a welcoming and supportive environment where all team members take personal accountability for their work, have a passion for excellence, and are encouraged to achieve their full potential. Jesken Aerie is an assisted living facility, where we provide recreation, meals, and a variety of services and supports to the Indigenous Elders, seniors, and people with disabilities residing in the facility. Our assisted living facility welcomes in-person applications, and we would be honoured for you to visit us with your resume and let us know what positions you’re interested in. We welcome applications from all backgrounds and hire employees of all cultures including Indigenous and non-Indigenous. Our Indigenous employees have diverse backgrounds including status, non-status, Metis, and Inuit. Preference will be given to applicants of Indigenous ancestry (please self-identify) as per Section 41 of the BC Human Rights Code. If you have any questions regarding this position or applying for the position, please contact us at: [email protected] or 778-400-3177. We want to support all applicants during this process. MHS is an equal opportunity employer that is committed to an inclusive and barrier-free recruitment and selection processes. Please advise us if you require accommodation if we contact you for an employment opportunity. We deeply appreciate and thank all that apply but only applicants that are selected for this opportunity will be contacted. Closing Date: Until Filled To apply, please submit your resume Only those selected for interviews will be contacted. For statistical purposes please indicate where you saw this job posting i.e. job site, email etc.

The Casual Front Desk Clerk manages the reception area to provide a welcoming environment for residents, guests, and employees. They are responsible for performing a variety of administrative tasks to support the front desk operations.

Candidates must have a Grade 12 education or equivalent and 1-2 years of experience in hospitality, preferably in an assisted living setting. Applicants are also required to obtain specific certifications including First Aid, Food Safe, and WHMIS.

• Paid training • Occupational Level 1 First Aid certification • Food Safe Level 1 certification • WHMIS certification

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Administrative tasks
• Reception management
• Office systems
• Office procedures
• Hospitality
• Assisted living support
• Accountability
• Administrative Functions
• First Aid
• Assisted Living
• Management
• Customer Service
• Office Procedures
• Operations

• Customer Service & Support
• Administrative
• Social Services
• Hospitality
• Front Desk Clerk
• Hotel Desk Clerk
• Hotel Receptionists
• Hotel, Motel, and Resort Desk Clerks

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week