At Long View, we believe technology should empower people, strengthen organizations, and drive meaningful outcomes. For more than 25 years, we've helped organizations across North America modernize, secure, and transform their businesses through cloud, cybersecurity, AI, managed services, data, networking, and workplace solutions. By combining deep technical expertise with a people-first culture, we help our customers navigate change with confidence and achieve outcomes that matter. https://youtu.be/WQbAVk93euI
Remote · Canada
The analyst will provide tier I support for IT and communications systems by documenting issues, analyzing symptoms, and resolving or escalating tickets. They are also responsible for identifying process improvement opportunities and maintaining service excellence within a global team.
Remote · Canada
Provide Tier I technical support for IT and communications systems, documenting issues in a ticket management system. Analyze symptoms to provide resolution or dispatch incidents to Tier II support while seeking process improvements.
Hybrid
Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the work…
Hybrid
Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the work…
Hybrid · Calgary
Provide Tier I support for IT and communication systems by documenting and resolving customer issues. Manage incident lifecycles and escalate complex technical problems to Tier II support groups.