Caseworker [Community Outreach] - (Term, Full-time) #2026082

Job summary

The caseworker provides intensive, client-centered case management and crisis support to individuals in the community. They are responsible for connecting participants to local resources, documenting progress, and modeling positive, non-violent problem-solving behaviors.

Job details

About the role Under the supervision of the Program Manager, or designate, the Caseworker will assist in case management and connecting with participants in the community. What you'll do Caseworker duties include the following responsibilities: Deliver client-oriented programming with a focus on life skill building, emotional regulation and general wellness. Provide intensive case management using a client centred approach that is risk reductive and supportive at the client level Connect participants to community supports. Provide stabilization and crisis support. Provide incidental problem solving and emotional support during crisis situations. Provide accurate written documentation. Role model positive behaviour and encourage and assist participants to practice self-help and non-violent problem-solving skills. Perform all other duties as assigned/needed. Maintain confidentiality. Knowledge, Skills and Assets: Working knowledge of the Mission, Vision and Values of the John Howard Society of Saskatchewan. Working knowledge of the characteristics of disadvantaged persons. Working knowledge of Restorative Justice and Harm Reduction practices. Understanding and commitment to the Truth and Reconciliation Commission Calls to Action. Excellent communication, organizational, interpersonal, and time management skills. Exceptional writing and case management skills. Strong verbal skills and the ability to communicate professionally. Resourceful, flexible, and well organized. Professional, responsive, and a positive work attitude. Ability to make sound, timely, and accurate judgment while navigating crisis. Ability to work independently. Must maintain a positive relationship with clients, other staff, businesses, and government agencies. Demonstrate empathy for those impacted by the Criminal Justice System. Other Requirements The successful candidate must be able to meet the physical demands of providing community-based support to clients in a variety of settings. This position requires the ability to safely lift and carry program supplies, groceries, household items, and, on occasion, furniture as part of daily responsibilities. The role involves a combination of standing, walking, sitting, and driving throughout the workday while supporting clients in the community. Candidates must be comfortable climbing stairs multiple times throughout a shift and performing a variety of physical tasks, including housekeeping, vacuuming, mopping, moving light furniture, and other household support activities. The position also requires the ability to push, pull, bend, crouch, and access storage areas while assisting clients with daily living and recreational activities. Seasonal outdoor work, such as yard maintenance and snow removal, is also required. Successful candidates will possess the physical stamina, mobility, and flexibility to safely perform the essential duties of the position while providing quality support to clients in both community and home environments. Qualifications Education: Secondary education from Saskatchewan Polytechnic or Community Colleges or University Bachelor’s degree in a relevant field and/or minimum 1 year of practical experience working with individuals impacted by socio-economic issues including homelessness, trauma, addiction, mental health, poverty, and the child welfare Practical Experience: Working knowledge and experience with individuals impacted by socio-economic issues, including: homelessness, trauma, addiction, mental health, poverty, and the child welfare system. Working with a range of diverse clients, indiscriminate of: age, gender, sexual orientation, abilities, socio-economic status, religious preference, etc. Other: First Aid/CPR, ASIST, Non-violent Crisis Intervention, Food Safe would be considered an asset. Valid / Insurable Saskatchewan Driver’s License, insurable to drive clients in JHSS-owned vehicles. Cleared Criminal Record and Vulnerable Sector Check, completed three (3) months prior to start date. Capability: Computer skills with emphasis on Microsoft 365 (SharePoint, Outlook, Word, Excel, etc.) Additional Information The above statements reflect general details considered necessary to describe the principal functions of the job and shall not be construed as the detailed description of all work assignments that may be inherent to the position. Requires flexibility and should be able to work varying shifts. Your past doesn’t need to define your future. JHSS requires a Criminal Record and Vulnerable Sector Check for all eligible employees, though the presence of a criminal record will not alone preclude employment and will be investigated to determine the circumstances and the relevance of the convictions for the position being considered in accordance with any applicable legislation.

What you’ll do

The caseworker provides intensive, client-centered case management and crisis support to individuals in the community. They are responsible for connecting participants to local resources, documenting progress, and modeling positive, non-violent problem-solving behaviors.

Requirements

Candidates must possess a bachelor's degree in a relevant field or at least one year of practical experience working with vulnerable populations. A valid Saskatchewan driver's license and the ability to perform physical tasks such as lifting and outdoor maintenance are required.

Listed skills

• case management · Preferred
• Emotional support · Preferred
• Problem solving · Preferred
• Documentation · Preferred
• Communication · Preferred
• Time management · Preferred
• interpersonal skills · Preferred
• Microsoft 365 · Preferred
• First Aid · Preferred
• CPR · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Case management
• Crisis support
• Harm reduction
• Restorative justice
• Emotional support
• Problem solving
• Documentation
• Communication
• Time management
• Organizational skills
• Interpersonal skills
• Microsoft 365
• First aid
• CPR
• Non-violent crisis intervention
• Empathy
• Resourcefulness
• Physical Stamina
• Furniture Cleaning
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Snow Removal
• Valid Driver's License
• Microsoft Excel
• Reconciliation
• Mental Health
• Case Management
• Child Welfare
• Housekeeping
• Computer Literacy
• Confidentiality
• Crisis Intervention
• Mopping
• Problem Solving
• Microsoft Outlook
• Program Management
• Restorative Justice
• Microsoft SharePoint
• Time Management
• Trauma Care

Job areas

• Social Services
• Administrative
• Community Outreach Worker
• Case Worker
• Social Work Associate Professionals
• Child, Family, and School Social Workers

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