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Job summary

Coordinate accurate order entry, answer and direct phone inquiries, and arrange ambulance bookings and patient transportation. Organize and file documentation, and communicate with healthcare staff and other departments to support patient flow and daily operations.

Job details

Detailed Job Description Ward Clerk Medical Employment Type: Casual Reports to: Manager, Inpatient Units & Allied Health SEIU Reason for Posting: Current Vacancy Hours of Work: 12-hour shifts – days and weekends Rate of Pay: $31.449 - $31.845 Join Our Inspired Team! The Opportunity: We need a Ward Clerk to join our Medical department. The Medical department has a diverse patient population and a place where you will experience meaningful patient interactions while working with a fun and dedicated team. As a Ward Clerk, you will play an important role in keeping the department running smoothly each day. You’ll help coordinate the flow of daily activities related to admissions, discharges, and transfer of patients. You will also help ensure the team has the supplies & equipment needed by coordinating requests with other departments. Why Choose Us! We invest in our Team. As a Ward Clerk you will earn $31.449 - $31.845 per hour. Beyond Your Hourly Wage You Will Also Enjoy Access to funding to support education that you want to pursue Join HOOPP a defined benefit contribution pension plan Time away from work matters. This position would earn 4% vacation in lieu Your health and wellness are important. We offer 14% in lieu of benefits At this time this opportunity is scheduled 12-hour shifts As The Successful Applicant, You Will Do The Following Coordinate and complete order entry with accuracy & attention to detail Provide professional and welcoming phone reception, responding to inquiries & directing calls as appropriate Coordinate ambulance bookings & transportation arrangements to support safe & timely patient transfers Assemble, organize, sort and file documentation Communicate with other members of the healthcare team and other departments to coordinate care and keep daily operations running smoothly What You’ll Bring Required Two-year Medical Office Administration diploma or equivalent Medical Terminology certificate One year clerical and data entry experience Proficiency in Microsoft Office Preferred Experience with Meditech Expanse Alignment with our Values We Are Committed To Our Values Be Kind - fostering a culture of compassion, empathy, and dignity in every interaction Support Each Other - working together across all roles to uplift our team and our patients Lead by Example - setting a standard of integrity, fairness, and professionalism Keep Growing - embracing curiosity, innovation, and learning to adapt to future needs Any successful candidate will need to live these values on a day-to-day basis. Join Tomorrow’s Team Today: Shape the Future of Care in South Georgian Bay at CGMH! Today CGMH is an 84-bed acute care hospital serving 74,000+ residents and 3.5M annual visitors. With a team of 1,200+ dedicated professionals, we deliver high‑quality care across emergency, surgery, orthopaedics, obstetrics, dialysis, diagnostics, mental health, and more. Tomorrow’s Hospital is under Development and are working towards an opening day in 2033. Joining our team now means you have input on the Hospital’s design, workflows, and equipment. Learn more here. Learn more about our Strategic Plan here. Ready to Apply? Apply online before 11:00pm EST on the posting close date by submitting an updated copy of your resume in PDF or Word format. Only those selected for an interview will be contacted. We look forward to reviewing your application. We are here to support you. If you have any questions or concerns during the recruitment process, including related to accessibility, please reach out to People Services at peopleservices@cgmh.on.ca

What you’ll do

Coordinate accurate order entry, answer and direct phone inquiries, and arrange ambulance bookings and patient transportation. Organize and file documentation, and communicate with healthcare staff and other departments to support patient flow and daily operations.

Requirements

Requires a two-year Medical Office Administration diploma or equivalent, a Medical Terminology certificate, and one year of clerical and data-entry experience. Proficiency in Microsoft Office is required; experience with Meditech Expanse is preferred.

Benefits

• Education Funding • Defined Benefit Pension Plan • Vacation Pay • Benefits Allowance

Listed skills

• Filing · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Order Entry
• Telephone Reception
• Call Routing
• Ambulance Booking
• Patient Transportation Coordination
• Document Assembly
• Document Organization
• Filing
• Healthcare Team Communication
• Interdepartmental Coordination
• Clerical Skills
• Data Entry
• Microsoft Office
• Medical Terminology
• Meditech Expanse

Job areas

• Healthcare
• Administrative
• Customer Service & Support