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Job summary

The Ski Technician is responsible for servicing, repairing, and setting up rental equipment while assisting guests with selection based on conditions. Additionally, the role involves managing retail shop activities, including sales, inventory control, and maintaining high standards of customer service.

Job details

Seasonal About the Company: When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health. At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day. Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime. Position: Ski Technician Location: Blue River, BC Type: Seasonal, Full-Time Reports to: Sports Shop Manager and Supervisor Overview: The position of Ski Technician is responsible for servicing, repairing, setting up rentals, and delivering equipment. Involves assisting guests in selecting equipment appropriate to conditions. Responsible for Sports Shop activities, ensuring the highest level of service is being provided for our clientele. This position is of extreme importance; therefore, it is very important to demonstrate excellence in this complex and challenging environment. Responsibilities: Servicing, repairing, setting up rentals, and delivering equipment Assisting guests (and staff) in selecting equipment appropriate to conditions Greet customers and provide guidance on where they may find items within the Sports Shop. Generate sales. Advise guests on the use and care of merchandise and provide advice concerning specialized products or services. Maintain a high level of customer service. Assist with setting up merchandise displays. Maintain sales records for inventory control. Operate computerized inventory recordkeeping and re-ordering systems. Work in partnership with Sports Shop and Retail Managers and other employees to maximize sales. Ensure accuracy in all transactions, inventory, and procedures. Proficient in handling cash and cashout procedures. Perform and record equipment safety checks prior to rental. Maintain a high level of product and service knowledge. Maintain a professional appearance, demeanor, and attitude at all times. Performs other duties as required. The accountabilities listed above are provided as examples of area of responsibility and are not intended to create limits to responsibility but to help understand the scope of the position. All staff are expected to be team oriented and maintain confidentiality of all information gained while working with the company. Requirements: Previous experience in a similar ski tech/rental/retail position. Excellent interpersonal and communication skills. Experience and/or education in customer service. Computing experience including use of excel, Microsoft teams, and retail software. Knowledge of outdoor recreational clothing. Solid knowledge of ski tuning and repair techniques. Knowledge of Wintersteiger machines. Must have certification in several different binding types and knowledge of downhill skiing, tele-marking, snowboarding, cross country skiing and snowshoes. Attention to detail and commitment to continuous improvement. Solid understanding of sales. Must be responsible, prompt, and able to work independently. Attributes include an energetic personality, people skills, and good grooming standards. Must be able to frequently bend and kneel, lift moderate weight, and work on feet for an extended period of time. Valid driver’s license required. Second language an asset. Benefits of Employment Include: End of season bonus Gratuities Subsidized staff accommodation in private or shared residence Fitness center Family and friends’ discounts In-house training and development programs Employee Assistance Program 30% off retail items in our specialized boutique Staff meal plan Discounted rates at various hotels in Kamloops, Jasper, and Vernon Staff rate for on-site massage therapy Opportunities to helicopter ski Ski passes to Marmot Basin in Jasper, AB World Renowned IKON/AMC Ski Pass (conditions apply) Guaranteed adventure! Working Conditions: This position will spend 100% of the time standing. Occasional environmental exposures to cold, heat, and water. Must be able to transport up to 50 pounds on occasion, and up to 35 pounds regularly. Work both indoors and outdoors. Manual dexterity is required to use equipment. Compensation: $21.60 per hour We are actively recruiting throughout the season. If this posting is live, we are currently accepting applications.

What you’ll do

The Ski Technician is responsible for servicing, repairing, and setting up rental equipment while assisting guests with selection based on conditions. Additionally, the role involves managing retail shop activities, including sales, inventory control, and maintaining high standards of customer service.

Requirements

Candidates must have previous experience in a ski tech or retail role, along with solid knowledge of ski tuning, repair techniques, and Wintersteiger machinery. Strong interpersonal skills, proficiency in retail software, and relevant binding certifications are required to succeed in this environment.

Benefits

• End of season bonus • Gratuities • Subsidized staff accommodation • Fitness center • Family and friends discounts • In-house training and development programs • Employee Assistance Program • Retail discounts • Staff meal plan • Discounted hotel rates • On-site massage therapy • Helicopter skiing opportunities • Ski passes • IKON/AMC Ski Pass

Listed skills

• Customer service · Preferred
• Microsoft Teams · Preferred
• Product Knowledge · Preferred
• interpersonal skills · Preferred
• Cash handling · Preferred
• Microsoft Excel · Preferred
• Sales · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Ski tuning
• Repair techniques
• Customer service
• Sales
• Inventory management
• Cash handling
• Equipment safety checks
• Retail software
• Microsoft Teams
• Excel
• Wintersteiger machines
• Binding certification
• Communication skills
• Interpersonal skills
• Product knowledge
• Communication
• Training And Development
• Microsoft Excel
• Continuous Improvement Process
• Detail Oriented
• Customer Service
• Energetic
• Valid Driver's License
• Cash Handling
• Confidentiality
• Record Keeping
• Employee Assistance Programs
• Inventory Control
• Team Oriented
• Merchandising
• Greeting Customers
• Fine Motor Skills
• Food Services
• Sales Records
• Merchandise Displays
• Retail Software
• Subsidized Housing

Job areas

• Sports & Recreation
• Retail
• Customer Service & Support
• Hospitality
• Trades
• Ski Technician
• Bike Technician
• Bicycle and Related Repairers
• Bicycle Repairers