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Overview Utilizing computerized staffing systems, the Scheduling Clerk allocates, calls in relief staff and performs related staffing functions for the clinical areas; including input of payroll data. Education Grade 12 education or equivalent. Courses in Conflict Resolution/Customer Service an asset. Computer courses. Qualifications Previous scheduling experience is essential. Must have ANSOS/scheduling experience. Proficient in the use of MS Office Suite. Proven ability to function in a collaborative, interdepartmental setting. Proven ability to communicate effectively both verbally and written. Proven data entry skills 40 wpm. Ability to organize work, meet deadlines in a timely, organized manner. Excellent interpersonal skills. Excellent telephone skills required. Proven ability to work in stressful situations. Able to operate related equipment, computer, headsets, and multiple phone lines. Proven ability to deal with conflict. Self-directed and flexible. Physical ability to carry out duties of the position. Good work and attendance record required. All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario. All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH. All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices. EMPLOYMENT EQUITY & ACCESSIBILITY STATEMENT Michael Garron Hospital (MGH) champions accessibility, diversity and equal opportunity through the creation of an inclusive and diverse work environment. At Michael Garron Hospital, we strive to be an equitable and inclusive employer. We encourage candidates from Black, First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, people of colour, women, people with disabilities and individuals who identify with the diverse communities that we serve, to join the MGH team. Through our values of Compassion, Respect, Integrity, Inclusion and Courage, Michael Garron Hospital is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code (OHRC). Should you require an accommodation at any stage of the recruitment process, please let us know how we can work with you to meet your needs. This job posting is a confirmed, active vacancy for which we are currently seeking a qualified candidate. MGH is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used as part of our process to screen, assess, and or select applicants for this position.

What you’ll do

The Scheduling Clerk manages the allocation and calling in of relief staff for clinical areas using computerized staffing systems. They are also responsible for the input of payroll data and performing related staffing functions.

Requirements

Candidates must have Grade 12 education, previous scheduling experience, and proficiency with ANSOS and MS Office. Strong communication skills and the ability to handle stressful situations and conflict are essential.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Organization · Preferred
• Data entry · Preferred
• scheduling · Preferred
• interpersonal communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Scheduling
• ANSOS
• MS Office Suite
• Data Entry
• Conflict Resolution
• Customer Service
• Interpersonal Communication
• Telephone Skills
• Time Management
• Organization

Job areas

• Healthcare
• Administrative
• Customer Service & Support