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Position Title: Program Support Coordinator Employment Type: Full Time, Temporary (6-month Contract) Reports to: Vice President, Operations Salary Range: $50,000-$60,000 Location: On-Site - 15 Kern Rd, Toronto, ON, M3B 1S9 Reason for Vacancy: New Vacancy OREA'S MISSION At the Ontario Real Estate Association (OREA), it is our goal to keep the dream of home ownership alive. That’s why it is our mission to support the province’s nearly 100,000 REALTORS® in helping people find a great place to call home, work, and thrive. We deliver on that mission by playing a central role in advancing professional standards through advocacy, leadership development, Standard Forms education, and much more. JOB DESCRIPTION We are looking for a highly organized and detail-oriented individual to join our Operations team as a Program Support Coordinator. Reporting to the Vice President, Operations, this temporary position will provide administrative and project support to the Ontario REALTOR® Wellness Program (ORWP). The successful candidate will play a key role in supporting member communications, data management, stakeholder coordination, and day-to-day administrative activities to help ensure smooth and successful operation. RESPONSIBILITIES: Provide administrative support for ORWP. Coordinate and track project activities, timelines, and deliverables to support successful implementation. Assist with the preparation, review, and distribution of member communications related to the insurance carriers. Support data collection, validation, reporting, and document management activities. Respond to member inquiries and assist with issue resolution by liaising with internal teams and external vendors. Schedule and coordinate meetings, prepare agendas, take meeting notes, and track action items. Maintain ORWP related documentation, records, and filing systems. Assist with testing, quality assurance, and member experience activities associated with the program. Monitor program support inboxes and ensure inquiries are addressed in a timely and professional manner. Support the preparation of reports, presentations, and status updates for management and stakeholders. Collaborate with cross-functional teams including Finance, IT, Communications, and external service providers as required. Perform general administrative duties and other responsibilities as assigned. QUALIFICATIONS AND SKILLS Post-secondary education in Business Administration, Human Resources, Project Management, Communications, or a related field, or an equivalent combination of education and experience. One to three years of experience in an administrative, project coordination, benefits administration, or customer service role. Experience supporting program implementations, transitions, or special projects is considered an asset. Strong organizational skills with the ability to manage multiple priorities and deadlines effectively. Exceptional attention to detail and commitment to accuracy. Excellent verbal and written communication skills. Demonstrated ability to provide professional and responsive customer service. Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams. Ability to maintain confidentiality and handle sensitive member information with discretion. Strong problem-solving skills and the ability to work both independently and collaboratively. Adaptable, proactive, and comfortable working in a dynamic project environment. Experience working with employee benefits, insurance programs, or membership-based organizations is considered an asset. WHY OREA? We work on award winning-campaigns, world class events, and some of the biggest issues (i.e. housing/real estate) in Canada! We offer a competitive salary, defined pension contribution plan, and awesome health benefits. We help our staff develop skills to advance their careers through individual professional development budgets. We provide staff with the best technology and full-time support. We offer a very competitive vacation package to all staff and additional time off throughout the year for birthdays, moving, and more! Interested applicants should submit their application on, or before September 11, 2026. We thank all applicants in advance for their interest in OREA but only those selected for interview will be contacted. OREA is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please contact OREA’s Human Resources department at [email protected].

What you’ll do

Provide administrative and project support for the Ontario REALTOR® Wellness Program, focusing on member communications and data management. Coordinate project timelines, handle member inquiries, and collaborate with cross-functional teams to ensure smooth program operations.

Requirements

Requires post-secondary education in Business, HR, Project Management, or Communications with 1-3 years of administrative or project coordination experience. Proficiency in Microsoft Office and strong organizational and communication skills are essential.

Benefits

• Defined pension contribution plan • Health benefits • Professional development budgets • Vacation package • Additional time off for birthdays and moving

Listed skills

• Time management · Preferred
• Project Coordination · Preferred
• Customer service · Preferred
• Microsoft Teams · Preferred
• Problem solving · Preferred
• Quality assurance · Preferred
• Administrative Support · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• data management · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project Coordination
• Administrative Support
• Data Management
• Stakeholder Coordination
• Member Communications
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Teams
• Customer Service
• Problem Solving
• Quality Assurance
• Document Management
• Time Management
• Confidentiality

Job areas

• Administrative
• Customer Service & Support
• Management & Leadership
• Human Resources
• Sales