About the role
Title: Service Desk Analyst Location: Regina, Canada- Onsite Contract position
JD:
Provide support for Entra ID, Exchange Online, SharePoint Online, OneDrive for Business, Power Platform, and Intune Assist in re-registering Windows devices with Bunge as Entra hybrid joined Troubleshoot Outlook, Outlook Web Access (OWA), and mobile email issues. Resolve issues related to Mailbox access, Profile recreation, Autodiscover, Shared mailboxes, Mail flow and permissions Resolve sign‑in, password, and MFA issues related to Entra ID tenant changes, UPN changes, Conditional Access policies, MFA re‑registration Provide support for mobile device migration (iOS and Android), including troubleshooting issues related to un-enrollment or enrollment with Intune Support Microsoft client reconfiguration issues related to Outlook, OneDrive, Teams, and Microsoft Office license activation Handle VIP and high priority issues promptly Provide on-desk support for critical/high-priority issues Assist with Teams meeting room reconfigurations Provide support for all M365 Tenant to Tenant migration related issues Conduct knowledge transition to the Viterra/Bunge IT Team for handling migration related issues, performing first-line investigations, and fixing problems
About Ampstek
Ampstek supplies thousands of tech and digital professionals annually to a range of clients through its offices which spread across in 42 countries. From simple beginnings in 2014, Ampstek has always been on a journey to reinvent the world of recruitment through creating amazing customer and candidate experiences driven by a genuine desire to build long term relationships and outcomes. This motivation to break from the pack is stronger than ever as we roll out Ampstek Power globally, an innovative life hub platform for freelancers based around rewarding loyalty and providing a range of professional and personal wellbeing programs.
AmpsTek is an global information technology consulting company with its headquarters in Princeton,NJ,USA and has a global presence spanning 40 countries across USA,Australia,NZ,Singapore,Malaysia,Canada,CostaRica,Mexico,UK,Germany,France,Sweden,Denmark,Austria,Belgium,Netherlands,Romania,Poland,Hungary,Spain,Czech,Bulagaria,Ireland,Norway,Croatia,Slovakia,Portuagl,Switzerland,Greece,Phillipines,Vietnam,Thailand,Indonesia,Srilanka,India,Southkorea,Taiwan,Hongkong, Southafrica, UAE, Turkey
At Ampstek we see community impact and legacy as vital to our business, which is why we tackle social bias and attitudes. We provide employment opportunities for young people experiencing barriers to employment, and programs like 100% Human at Work promoting the importance of diversity, equality and respect in the workplace. We look to lead the way so we’re delighted to have our efforts acknowledged with awards globally in the last few years from the likes of LinkedIn, EY, Deloitte, who recognised Ampstek as one of the Top 30 companies in the world to work based on employee engagement.
Our specialist areas include: Microsoft Dynamics Azure Mobile (IOS & Android) Development SAP,ERP Big Data and Business Intelligence Business Analysis, QA & Testing Solution Design & Architecture Network and Application Security Cloud Hosting & DevOp’s Engineers
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About the role
Title: Service Desk Analyst Location: Regina, Canada- Onsite Contract position
JD:
Provide support for Entra ID, Exchange Online, SharePoint Online, OneDrive for Business, Power Platform, and Intune Assist in re-registering Windows devices with Bunge as Entra hybrid joined Troubleshoot Outlook, Outlook Web Access (OWA), and mobile email issues. Resolve issues related to Mailbox access, Profile recreation, Autodiscover, Shared mailboxes, Mail flow and permissions Resolve sign‑in, password, and MFA issues related to Entra ID tenant changes, UPN changes, Conditional Access policies, MFA re‑registration Provide support for mobile device migration (iOS and Android), including troubleshooting issues related to un-enrollment or enrollment with Intune Support Microsoft client reconfiguration issues related to Outlook, OneDrive, Teams, and Microsoft Office license activation Handle VIP and high priority issues promptly Provide on-desk support for critical/high-priority issues Assist with Teams meeting room reconfigurations Provide support for all M365 Tenant to Tenant migration related issues Conduct knowledge transition to the Viterra/Bunge IT Team for handling migration related issues, performing first-line investigations, and fixing problems
About Ampstek
Ampstek supplies thousands of tech and digital professionals annually to a range of clients through its offices which spread across in 42 countries. From simple beginnings in 2014, Ampstek has always been on a journey to reinvent the world of recruitment through creating amazing customer and candidate experiences driven by a genuine desire to build long term relationships and outcomes. This motivation to break from the pack is stronger than ever as we roll out Ampstek Power globally, an innovative life hub platform for freelancers based around rewarding loyalty and providing a range of professional and personal wellbeing programs.
AmpsTek is an global information technology consulting company with its headquarters in Princeton,NJ,USA and has a global presence spanning 40 countries across USA,Australia,NZ,Singapore,Malaysia,Canada,CostaRica,Mexico,UK,Germany,France,Sweden,Denmark,Austria,Belgium,Netherlands,Romania,Poland,Hungary,Spain,Czech,Bulagaria,Ireland,Norway,Croatia,Slovakia,Portuagl,Switzerland,Greece,Phillipines,Vietnam,Thailand,Indonesia,Srilanka,India,Southkorea,Taiwan,Hongkong, Southafrica, UAE, Turkey
At Ampstek we see community impact and legacy as vital to our business, which is why we tackle social bias and attitudes. We provide employment opportunities for young people experiencing barriers to employment, and programs like 100% Human at Work promoting the importance of diversity, equality and respect in the workplace. We look to lead the way so we’re delighted to have our efforts acknowledged with awards globally in the last few years from the likes of LinkedIn, EY, Deloitte, who recognised Ampstek as one of the Top 30 companies in the world to work based on employee engagement.
Our specialist areas include: Microsoft Dynamics Azure Mobile (IOS & Android) Development SAP,ERP Big Data and Business Intelligence Business Analysis, QA & Testing Solution Design & Architecture Network and Application Security Cloud Hosting & DevOp’s Engineers