Organizational Unit

University of Victoria -> VP External Relations -> Development

Location

University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)

Posting Close Date

24 May 2026

Please note that positions will close at 4 p.m. on the closing date.

FTE

1.0

Salary Grade

$69,052.00 - $89,791.00

Additional Posting Information

N/A

Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.

Classification

SG9

Start Date

6/1/2026

End Date

6/1/2028

Employee Group:

PEA - Term

of Hires Needed

1

Category

Fundraising

About this Opportunity

The world is changing. It needs our critical thinking to address today’s complex challenges. And the University of Victoria (UVic) is ready. Inspired by and honouring place, we are a community-minded, globally engaged university where we transform ideas into meaningful impact. The Alumni and Development team at UVic connects alumni and community to UVic’s vision as outlined in the university’s 2023 strategic plan: Distinctly UVic.

The salary range for this position is:

• Recruitment range: $69,052 - $76,129 starting salary determined by the PEA Collective Agreement.
• Performance range: $89,791 salary range ceiling is available through annual performance increases.

Job Summary

Mandate:

The Annual Giving, Calling Program Coordinator collaborates with the Annual Giving team, as well as other members of the Alumni and Development team, to execute and manage a student calling program as part of the university’s effort to increase annual participation and philanthropic support from alumni, friends, and other constituents. This position is instrumental in the on-going planning and delivery of fundraising programs and services designed to facilitate a lifelong relationship with UVic donors, alumni and students.

Alumni & Development is the unit of the university responsible for creating strong relationships and building philanthropic commitment between the University of Victoria and its alumni and friends. It comprises a committed staff team who work both centrally and in faculties and units to identify opportunities where faculty, staff, donors, and alumni can be instrumental to enhancing UVic’s programs, research, and student support.

Annual Giving collaborates with faculties and units to deliver fundraising programs and communications to encourage philanthropy and engagement amongst faculty, staff, friends, and 130,000+ alumni. It also engages with UVic students to encourage a lifelong, philanthropic relationship between them and their university. Annual Giving promotes programs and initiatives that support our current and future students, programs and research.

The role of the Calling Program Coordinator is to manage, plan, and lead the calling programs fundraising efforts.

Objectives:

Working with their colleagues, the Calling Program Coordinator creates a yearly plan to execute and manage a telemarketing program. The Calling Program Coordinator hires, onboards, trains, coaches, and mentors 25-35 student caller staff. The Calling Program Coordinator develops the strategy for renewing, upgrading, and acquiring new donors through the telemarketing campaign by deciding on data segmentation and calling pools, developing calling scripts, and creating communication pieces to encourage pledge fulfillment. The Calling Program Coordinator also manages the calling software, including loading data, exporting data, and editing data files within the software, as well as routinely reaching out to the vendor to troubleshoot software issues.

The Calling Program Coordinator regularly consults with the Advancement Services team, specifically the Data team and the Gift Services team to ensure data is accurate and provided in the correct format.

Job Requirements

This position requires a level of education, training, and experience equivalent to a Bachelor’s degree plus 2 years of relevant experience in telemarking, sales, or fundraising. An equivalent combination of education, training, and experience will be considered.

Knowledge, skills, and abilities include:

• Commitment to valuing diversity and contributing to an inclusive and respectful working and learning environment.

• Excellent attention to detail and creative problem-solving skills.

• Demonstrated administrative and organizational skills.

• Proven abilities to plan, initiate, manage, and evaluate complex projects or campaigns with multiple partners.

• Ability to collaborate, build and maintain positive relationships with diverse individuals and work effectively in a team environment.

• Ability to identify and analyze issues, develop solutions, and implement effective strategies to achieve desired outcomes.

• Demonstrated experience pulling and analyzing data from a CRM system, such as Raiser’s Edge.

• Ability to apply project management best practices to achieve project goals on time.

• Proficient with Microsoft Excel.

• Demonstrated experience supervising staff or volunteers.

• High level of professionalism and tact for communication with donors, alumni, and external partners.

Assets:

• Experience using RNL Engage or CAMPUSCALL.
• Experience using Blackbaud Raiser’s Edge CRM.
• Experience managing a call centre.
• Understanding of fundraising practices and principles.

Territory Acknowledgement: We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

Equity Statement: UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups.

Read our full equity statement here: www.uvic.ca/equitystatement.

Accessibility Statement: If you anticipate needing accommodations for any part of the application and hiring process contact: uviccareers@uvic.ca Any personal information provided will be maintained in confidence.

What UVic Offers: To learn more click here