FIELD STEWARD (Seasonal Position)
About the role
Location: Tulip Festival / Pick Farm (Outdoor)
Season: Late April – May (Weekdays & Weekends)
Pay: $20/hour
Schedule: Shifts between 8:00am–9:00pm (4–8 hour shifts); Must be available to work May 2, 3, 9, & 10.
About The Role
Field Stewards are responsible for protecting the tulip fields while enhancing the guest experience. This role combines light security, guest assistance, and on-the-ground presence to ensure the field remains clean. This role helps direct visitors to follow the rules, treat the flowers with care, and leave with a positive experience. Field Stewards must be comfortable politely but confidently enforcing rules and addressing issues in real time.
Responsibilities
Clean up the field to pick up damaged flowers and/or garbage and ensure paths are clean and clear Provide friendly guidance on how and where to pick flowers Return any items found in the field to guest services Monitor guest behavior throughout the fields & intervene when guests step into restricted areas or handle flowers improperly Prevent damage to flowers, pathways, and displays Escalate repeat or serious issues to a manager Answer guest questions (directions, picking rules, exits, restrooms) Offer to take photos for guests and groups Help manage crowd flow in high-traffic photo areas and ensure props are being used with respect Maintain authority without confrontation Use approved language when correcting guests or escalate to a manager as needed
Requirements
Must be 16+ (18+ preferred) Comfortable communicating with guests Clear communication skills Calm under pressure during peak times Comfortable standing for long periods Reliable transportation to and from the site Ability to follow safety procedures and instructions Must be available weekends
Nice to Have
Experience with security, crowd management
Customer service or event experience