Marketing Statement

As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada.

At CMBC, one of BC’s Top Employers, we're committed to providing an innovative, healthy, and engaging workforce. This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region.

We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day. Metro Vancouver relies on us, and we take that as a point of pride.

Responsibilities

PRIMARY PURPOSE

Provides advice and guidance to managers and supervisors in the interpretation and application of the collective agreements and related Letters of Understanding on such topics as discipline, performance management, medical/ rehabilitation placements and other labour relations related issues such as staffing, classification and organizational change management; participates in the collective bargaining process; represents management in the Conflict Resolution process including labour and classification grievances, appeals and/ or expedited arbitrations; and participates in the formulation and delivery of tactical plans to further the corporation’s labour relations objectives, assist in the early identification and resolution of issues and fosters a positive union-management environment for assigned facets of the organization.

KEY ACCOUNTABILITIES

1. Provides advice and guidance to managers and supervisors in the day-to-day interpretation, application, administration and resolution of issues falling under the Unifor, MoveUP (COPE) and CUPE collective agreements including related Letters of Understanding:

Represents management in resolving issues with the unions; analyses identified issues; ensures adherence to the applicable collective agreement, Letters of Understanding, past practice, consistency of interpretation and application, and defensibility of proposed solutions; researches precedents and interprets impacts; identifies concerns and recommends resolutions; ensures consistency of recommendations with all applicable legislation, policies, etc.; refers high impact issues as required,

Liaises with management and researches background information on grievances; writes reports; presents strategies, arguments and obtains management agreement; costs and recommends settlement options; exercises authority to negotiate agreements within management approved parameters; prepares grievance responses; represents the Company at expedited arbitrations and other administrative tribunals such as the Labour Relations Board (LRB) and prepares and provides case for contracted counsel’s presentation including direct and cross examinations of witnesses as well as closing arguments,

Provides advice and guidance in the informal resolution of workplace issues including harassment, staffing selection, performance and attendance management and organizational change prior to these issues becoming formal grievances,

Analyses proposals for exclusion and challenges to the status of specific jobs; prepares cases and negotiates with the union or presents arguments to the Labour Relations Board,

Gathers or coordinates compilation of Freedom of Information/Protection of Privacy (FOI/POP) materials; reviews, vetts and recommends release or identifies issues and concerns and recommends and substantiates severing of specific information per the legislation,

Participates in the development of options and provides advice with regard to union issues about potential medical and rehabilitation placements, the duty to accommodate and cross-jurisdictional issues; liaises with the union on various placement issues including negotiating appropriate salary treatments,

Attends a variety of seminars and courses to maintain currency on trends and developments in the discipline.

2. Participates in the collective bargaining process:

Researches and assesses the impact of workplace issues, industry developments, precedents and legislation on the Company; identifies potential trends and developments in grievances, etc.; researches historical practices; conducts cost-benefit analyses,

Participates in the establishment of bargaining strategies and preparation of agendas including analyzing management’s corporate objectives and their relationship to the collective bargaining process,

Analyses and assists management in the development of proposals; identifies and recommends additional agenda items,

May be required to conduct negotiations at component tables (including Letters of Understanding); chairs bargaining sub-committees; analyses union proposals; recommends contract package for component parts for acceptance during bargaining process as applicable and exercises authority to authorize negotiated terms within pre-arranged mandate,

Drafts appropriate collective agreement language; ensures that the intent and application of proposed wording is thoroughly understood by all concerned parties,

Prepares overviews on negotiated settlements for ratification by both parties; proofs agreement; arranges printing and disseminates; conducts post-bargaining information sessions.\

3. Participates in the formulation and delivery of tactical plans to further the Company’s labour relations objectives and develop a positive labour relations environment:

Participates on a variety of joint committees formed to address corporate-wide labour relations issues on either an ongoing or project basis such as spareboard, return to work, relationship enhancement and attendance management,

Liaises with union representatives on an ongoing basis to identify and resolve potential issues or concerns,

Develops and delivers management overviews, manager and supervisor orientation and ad hoc workshops and training seminars on such matters as disciplinary standards, performance review, attendance management and the collective agreement or component parts; identifies new or revised training needs and updates accordingly,

Participates in the research and drafting of proposed corporate policies and procedures to ensure consistency of practice on non-bargained subjects.

4. Performs a variety of administrative functions:

Drafts revisions and updates to various manuals,

Obtains estimates and selects counsel; directs and approves the establishment of retainer letters,

Assigns work and provides functional direction and guidance to the Labour Relations Analyst and Confidential Assistant.

Qualifications

EDUCATION:

University degree in Labour Relations or related discipline.

EXPERIENCE:

Requires four (4) years previous experience in labour relations in a similar environment, involving the administration of collective agreements, participation in collective bargaining, handling grievances, developing strategies and advising management in the resolution of a wide variety of labour relations issues.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

37.5 hours per week.

This is a full-time temporary position for approximately 12 months.

Work Designation

Hybrid

This position offers the flexibility of working both on-site and remotely within B.C.

Rate of Pay

The salary for this position ranges from $84,480 - $126,720 per annum . Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.

We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan upon eligibility as well as other employment offerings will be discussed in detail as your application progresses.

How to Apply

Please click the 'Apply' button at the top right corner or go to https://www.translink.ca/About-Us/Careers.aspx to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: May 22, 2026
Closing Date: Open until filled

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

Coast Mountain Bus Company is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca