We are currently seeking a Compliance Specialist (Operations) to join our team for a temporary contract until March 2027.

The Compliance Specialist (Ops) is responsible to provide advice, support and analytical services related to user access systems, cash management and compliance to Tru Cooperative Bank (Tru) divisional business lines and to functional areas within the Operations department. Responsibilities include: ensuring risk is mitigated and business needs are supported; providing awareness of current and potential risks; develops and maintains a user access matrix that provides a clear understanding of risk.

Here’s what would be included as a part of your typical day

• Business Systems: Collaborates with key stakeholders to provide guidance and obtain approval on new requests or changes to system access; works to meet changing business access and compliance needs while ensuring a balance between efficiency and risk mitigation; performs user access audits/compliance assessments to ensure risk mitigation is current and effective; develops and maintains access matrix within and across systems to raise awareness of risk and improve decision making on potential changes being considered; and develops functional guidelines for system users.

• Cash Management : Ensures effective processes and controls are in place and adhered to, related to management of cash within Tru’s retail branch system; develops and maintains annual cash management e-learning module.

• Operations Auditing: Provides support to functional areas within the Operations department to ensure processes and procedures are compliant with policies, legislation and regulatory requirement and effectively mitigate risk to Tru; and provides advice or recommends changes to processes and controls when appropriate.

• Compliance: Completes system-based analysis to generate metrics, statistics and reports to assist with decision making related to system needs; liaises with internal and external stakeholders to provide “super-user” perspective on system access and compliance matters; provides access and compliance analytics to address business needs, audit requirements and risk mitigation for cash management and system access.

• Reporting: Develops and implements processes for generating metrics, statistics and reports to identify and address system access needs and issues; ensures appropriate reports and data is provided to satisfy audit requirements; and provides internal/external auditors with data or answers to questions to satisfy audit requirements .

Required Skills, Experience & Qualifications

• College, Trade or Tech School Diploma (2 years) in related discipline required

• 4 years related experience required

• Ability to work independently, as well as collaboratively in a team environment

• Proficient interpersonal and communication skills, both verbally and in writing

• Proven organizational skills, including balancing multiple responsibilities and effectively meeting deadlines

• Proficient with computer software applications e.g. MS Office

• Basic knowledge of project management

• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

What’s in it for you:

First, we strive to make our team members feel genuinely rewarded. You’ll have:

• Mental health coverage and resources
• Customizable health benefits, as well as topped-up parental leave
• Performance-based compensation, employee banking advantages and group RRSP matching
• Vacation time and flexible work arrangements to support your lifestyle

We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual’s skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we’re powered by giving back—in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.

By joining our team, you’ll be able to elevate your potential. Wherever your own purpose leads, we’re here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.

Take the next step in your career as part of our team. Apply for this opportunity!

Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check.

Diversity, Equity, Inclusion & Belonging

At Tru Cooperative Bank, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.

We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.

If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it’s preparing materials in an alternate format, booking an accessible meeting room or other arrangement.

Your individuality is welcome here.

About Us

We’re a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit firstwestcu.ca for more information on Tru Cooperative Bank.

Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.