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Business Analyst

Industry FinTechabout 5 hours ago
Calgary, Alberta, Canada
Senior Level
CONTRACTOR

About the role

Senior Business Analyst Contract Length: 6 Months Location: Calgary, Alberta

Raise is currently hiring a Senior Business Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client, is a major Canadian airline

Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.

Description The Senior Business Analyst to join our clients Cybersecurity Data Loss Prevention (DLP) program. This critical initiative focuses on the strategic security integration of Sunwing, requiring a versatile professional who can navigate complex cross-tenant environments. The successful candidate will own the sequencing and deployment waves for Sunwing's DLP implementation, map out cross-tenant Microsoft 365 licensing and configuration needs, and drive Operational Readiness Planning (ORP). You will act as the vital bridge between deep technical cybersecurity teams and broad business stakeholder groups across both organizations.

Responsibilities Requirements Gathering & Documentation: Lead discovery sessions to define cross-tenant business and technical needs. Author comprehensive Business Requirements Documents (BRDs), functional specifications, and process maps. Deployment Sequencing: Strategically plan and sequence DLP deployment waves specifically for the Sunwing user base to ensure minimal business disruption. Stakeholder Facilitation & Workshops: Plan, structure, and facilitate workshops with cross-functional stakeholders. Synthesize complex inputs into clear, executive-ready summaries and action items. Operational Readiness & Hypercare: Drive the Operational Readiness Planning (ORP) phase, designing end-to-end support processes and ensuring a smooth transition into steady-state operations or hypercare support. Enablement & Communication: Develop high-quality training and change management materials, including Quick Reference Guides (QRGs) and FAQs. Provide initial triage and support for the program's dedicated support mailbox. Reporting & Governance: Build and maintain program reporting structures using enterprise tools to track deployment waves, compliance metrics, and project health.

Qualifications 5+ years of dedicated Business Analysis experience operating within complex enterprise environments. Proven experience delivering initiatives within Cybersecurity, Identity & Access Management (IAM), or enterprise Microsoft 365 (M365) program streams. Technical familiarity with cross-tenant BA activities, including M365 licensing, tenant configurations, and shared infrastructure discovery. Strong working knowledge of both Agile and Waterfall delivery methodologies, alongside proficiency with the PMI project delivery framework. Expert-level proficiency across the M365 application suite and enterprise reporting platforms. Preferred Qualifications ("Nice-to-Haves") Prior experience directly supporting dedicated Data Loss Prevention (DLP) programs. Direct experience working on complex post-merger or post-acquisition corporate integration programs. Previous experience within aviation, transportation, or highly regulated corporate environments. Core Competencies & Soft Skills Exceptional written and verbal communication skills; ability to confidently distill complex technical risks into clear business outcomes for leadership. Proven ability to command a room, guide diverse stakeholder groups to consensus, and extract precise technical requirements. Comfortable operating independently in a fast-paced, evolving post-acquisition environment across multiple organizational tenants. Education and Certifications Bachelor's degree or equivalent post-secondary diploma in Business Administration, Computer Science, Information Technology, Engineering, or a related quantitative field. An equivalent combination of concentrated technical education and significant, documented progressive work experience (typically 8+ years) in a dedicated Senior BA capacity can substitute for a specific degree. Preferred Certifications ( nice to have) CBAP® (Certified Business Analysis Professional PMI-PBA® (Professional in Business Analysis) IIBA-CCA (Certificate in Cybersecurity Analysis) Microsoft 365 / Security Fundamentals: Credentials like MS-900 (M365 Fundamentals) or SC-900 (Microsoft Security, Compliance, and Identity Fundamentals) Scrum Alliance / PMI: CSM (Certified ScrumMaster) or PMI-ACP® Additional information Our client asks that candidates provide 2 Endorsements/References at the time of application: ( this could be a colleague/manager that worked with you on Recent Projects that relate to this role Ask them to provide a Quick Endorsement - testimonial in point form of your accomplishment / value added) to highlight your skills for this role

About Industry FinTech

Financial Services