JOB POSTING 2026-160-01

• INTERNAL/EXTERNAL
• Resettlement Assistance Program (RAP)
• Resettlement Worker
• Wage: $25.00 to $27.00 per hour
• Full Time: 35 hours per week, Monday to Friday
• Temporary to March 31, 2027 (possibility of extension)

Provide Support to Refugees Settling into Canada
Join the team at Archway
Come Help Us Help People

Location: Abbotsford

On Site

The Resettlement Worker – Swahili, reports directly to the Manager, Resettlement Assistance Program (RAP) Services and provides resettlement assistance services (RAP) to Government-Assisted Refugee (GAR) clients under the Resettlement Assistance Program (RAP), in their first language and other potential languages, as prescribed by Immigrant Refugees Citizenship Canada (IRCC). The Resettlement Worker is also responsible for delivering Resettlement Assistance Program (RAP) orientation sessions, arranging for language training, and other assistance to facilitate the clients’ transition from Resettlement Assistance Program (RAP) to Settlement Services, following established policies and procedures.

Your Role:

Archway’s Resettlement Worker with the Resettlement Assistance Program (RAP) contributes by:

• Delivering services to Government Assisted Refugees (GAR) in their first language, including but not limited to assessing clients’ needs, conducting intake and orientations, and assisting them in completing applications for mandatory and other relevant programs and benefits such as social insurance numbers, child tax benefits, etc.
• Facilitating the delivery of other Resettlement Assistance Program (RAP) services such as temporary accommodations, opening bank accounts, assisting with medical related services, translating Resettlement Assistance Program (RAP) documents, and accompanying clients to appointments, as needed.
• Acting as a cultural broker and facilitating communication between clients and other staff and/or partners, and ensuring clients are aware of their appointment schedules.
• Preparing and maintaining up- to-date files and statistical information about the Resettlement Assistance Program.
• Communicating with Immigrant Refugees Citizenship Canada (IRCC) officers, other government agencies, staff, and partners to resolve clients’ issues and ensuring clients’ are given timely access to programs, benefits and personal documents.
• Ensuring that clients are oriented to their rights and responsibilities within Canadian culture and norms; basic public services; and community resources (i.e. legal, educational, medical care and social service systems).
• Organizing and facilitating group orientation sessions on community resources and community related events for clients.

This position is a great fit for someone who is knowledgeable of the barriers which refugees face, keeps abreast of current developments affecting refugee settlement, and has the language abilities of Swahili. The French language is an asset.

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Our Offer

• Wage: $25.00 to $27.00 per hour.
• A full-time position at 35 hours per week, availability Mondays to Fridays, from 8:30 AM to 5:00 PM, with some evening and weekend work required.
• Temporary until March 31, 2027 (with possibility of extension).

Benefits include:

• Three weeks’ pro-rated vacation.
• Three pro-rated wellness days per year.
• Pro-rated sick leave days per year.
• Opportunity to exchange a statutory holiday for a cultural day celebration.
• A great benefits plan.
• Employee and Family Assistance Program.
• Access to online wellness resources including newsletters, physical health videos and wellness events.
• Free use of Archway’s wellness equipment.
• Great in-house training opportunities.
• Business insurance and associated mileage costs for program-related driving is covered by Archway.
• Rewarding work in a positive and supportive environment.
• Work/Life balance.

Getting an Interview–you will be considered if you have:

• Post-secondary degree in Human/Social Services OR an equivalent combination of education and experience.
• Experience in working through resettlement needs and issues experienced by multi-barrier immigrants and refugees.
• Experience in facilitating groups.
• Related experience in a client-oriented position preferably targeting refugees.
• Strong knowledge of community-based programs and related systems that support newcomers to Canada.
• The ability to speak Swahili is required.
• The ability to speak French is an asset.

The Job Requires you to have:

• Well-developed written, verbal, and active listening skills; able to communicate effectively and respectfully with people with a variety of abilities.
• Ability to work efficiently under pressure and time constraints to effectively deal with high need clients and urgent situations.
• Understanding and sensitivity to issues affecting immigrant and refugee communities.
• Demonstrated crisis intervention skills.
• Knowledge of current legislation, services, information and issues affecting refugee newcomers supplemented by a broad knowledge of community resources.
• Strong computer competency, able to use Microsoft Office365, specifically PowerPoint, Word, Outlook, and various virtual meeting platforms including Microsoft Teams as well as demonstrated experience with databases.
• Ability to work occasionally some evenings and weekends.
• Ability to conduct in-person meetings with partners and stakeholders in the Fraser Valley, which will require extensive driving.
• Ability to interact with people who have encountered traumatic experiences.
• Ability to adhere to health and safety protocols.
• A valid First Aid certificate is a condition of employment.
• A valid Class 5 BC Driver’s License and satisfactory driving record is a condition of employment.
• A satisfactory Criminal Records Check is a condition of employment.

How to Apply

Interested applicants are to reference Posting # 2026-160-01 i****n the subject line.

**Please submit your cover letter and resume to:**Avanti Application Site

Closing date is Wednesday, June 10th

No phone calls please. Only short-listed applicants will be contacted.

Must be legally entitled to work in Canada

Your resume may also be forwarded to other programs for their consideration for their job vacancies. If you do not wish for your application to be shared with other Programs, please include DO NOT FORWARD TO OTHER PROGRAMS, in the subject line or the email when you apply. Please also include the posting number in the subject.

Diversity Statement

Archway’s goal is to be a diverse workforce that is representative, at all job levels, of the people we serve. Equity and diversity are essential to excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged.

We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

We are committed to investing in the mental health and wellbeing of our employees.