About the role
Dynamics 365 F&O Lead consultant (retail & POS)
Toronto - hybrid contract
Role Overview We are seeking a Lead D365 F&O Functional Consultant specializing in Commerce and Point of Sale (POS). You will lead the functional design, configuration, and delivery of our enterprise retail solutions. This role focuses on translating retail business processes into optimized D365 configurations without writing code. You will act as the primary liaison between business stakeholders and the technical development team.
Key Responsibilities Configure D365 Commerce modules, including store setups, merchandising, assortment rules, and pricing engines. Design POS workflows for Modern POS (MPOS) and Cloud POS (CPOS) to maximize store efficiency. Create Functional Design Documents (FDDs) for custom extensions, reports, and third-party integrations. Own the testing lifecycle by defining test scenarios, executing system testing, and managing User Acceptance Testing (UAT). Drive change management by training store managers, back-office users, and core business teams. Partner with technical leads to ensure development work aligns exactly with functional specifications.
Required Qualifications · Experience: 5+ years as a D365 F&O Functional Consultant, completing at least 2 full-lifecycle D365 Commerce/POS implementations. · Functional Expertise: Deep knowledge of omni-channel retail, order management, loyalty programs, and inventory control. · POS Mastery: Hands-on experience configuring hardware profiles, visual profiles, and payment connectors in D365.
About Universal Rosscam
Universal/Rosscam has been providing highly skilled IT professionals since 1981. Our company’s success can be directly attributed to our belief in creating and maintaining strong client and candidate relationships based on trust, understanding and respect. We have contributed to the career advancement of thousands of Information Technology professionals. Much of our business comes from repeat customers and their referrals. Our secret is persistence, perseverance, and determination to fully meet our clients needs.
Universal/Rosscam has maintained a competitive edge by offering a professional and dedicated team of seasoned Account Managers and I.T. Consultants to work alongside our clients. Our personal touch and approach goes far beyond technical and soft skill testing. We are a lean organization capable of being flexible in our service offering and competitive in our pricing structure without compromising value.
We attribute our 30+ years of success to strong and valued relationships.
We believe in developing long-term partnerships with our clients through respect, dependability and quality service. We pride ourselves on a strong client base with a high percentage of repeat business. Our relationship based approach focuses on the needs, cultures and values of both our clients and candidates. We respect our clients and practice excellence in everything we do, conducting business with the highest degree of ethics and confidentiality.
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About the role
Dynamics 365 F&O Lead consultant (retail & POS)
Toronto - hybrid contract
Role Overview We are seeking a Lead D365 F&O Functional Consultant specializing in Commerce and Point of Sale (POS). You will lead the functional design, configuration, and delivery of our enterprise retail solutions. This role focuses on translating retail business processes into optimized D365 configurations without writing code. You will act as the primary liaison between business stakeholders and the technical development team.
Key Responsibilities Configure D365 Commerce modules, including store setups, merchandising, assortment rules, and pricing engines. Design POS workflows for Modern POS (MPOS) and Cloud POS (CPOS) to maximize store efficiency. Create Functional Design Documents (FDDs) for custom extensions, reports, and third-party integrations. Own the testing lifecycle by defining test scenarios, executing system testing, and managing User Acceptance Testing (UAT). Drive change management by training store managers, back-office users, and core business teams. Partner with technical leads to ensure development work aligns exactly with functional specifications.
Required Qualifications · Experience: 5+ years as a D365 F&O Functional Consultant, completing at least 2 full-lifecycle D365 Commerce/POS implementations. · Functional Expertise: Deep knowledge of omni-channel retail, order management, loyalty programs, and inventory control. · POS Mastery: Hands-on experience configuring hardware profiles, visual profiles, and payment connectors in D365.
About Universal Rosscam
Universal/Rosscam has been providing highly skilled IT professionals since 1981. Our company’s success can be directly attributed to our belief in creating and maintaining strong client and candidate relationships based on trust, understanding and respect. We have contributed to the career advancement of thousands of Information Technology professionals. Much of our business comes from repeat customers and their referrals. Our secret is persistence, perseverance, and determination to fully meet our clients needs.
Universal/Rosscam has maintained a competitive edge by offering a professional and dedicated team of seasoned Account Managers and I.T. Consultants to work alongside our clients. Our personal touch and approach goes far beyond technical and soft skill testing. We are a lean organization capable of being flexible in our service offering and competitive in our pricing structure without compromising value.
We attribute our 30+ years of success to strong and valued relationships.
We believe in developing long-term partnerships with our clients through respect, dependability and quality service. We pride ourselves on a strong client base with a high percentage of repeat business. Our relationship based approach focuses on the needs, cultures and values of both our clients and candidates. We respect our clients and practice excellence in everything we do, conducting business with the highest degree of ethics and confidentiality.